NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 3 months ago
SKILLBRIDGE, DISTRIBUTION GENERAL MGR (MIT)
The Navy Exchange Service Command (NEXCOM) is a global division of the U.S. Navy responsible for operating retail and service operations for active-duty military personnel and their families. The Distribution General Manager will oversee daily operations of the distribution center, manage the workforce, and implement strategies to enhance efficiency and service delivery.
Information Technology
Responsibilities
Oversee and manage daily operations of the NEXCOM distribution center, ensuring efficiency, accuracy, and timely fulfillment of orders
Develop and implement strategies to streamline distribution processes, improve service delivery, and meet business objectives
Lead and manage the distribution center workforce, ensuring alignment with goals and fostering a positive, productive work environment
Monitor key performance indicators (KPIs) such as throughput, inventory turns, on-time delivery, and labor efficiency. Use data to drive improvements and optimize operations
Work cross-functionally with departments such as Merchandising, Marketing, IT, Human Resources, and Finance to ensure alignment with broader NEXCOM business strategies and objectives
Identify and mitigate potential risks in the distribution process, including safety concerns, supply chain disruptions, and compliance issues
Use data to assess current distribution performance, identify trends, and implement solutions that enhance operational efficiency and reduce costs
Lead efforts to integrate automation technologies, such as robotic systems, automated sorting, and inventory management tools, to streamline operations and reduce manual labor
Oversee supply chain logistics, ensuring that all products are tracked efficiently from receipt to delivery. Implement tracking systems to monitor goods in real time
Ensure all goods received and shipped meet quality standards. Oversee compliance with relevant industry regulations (e.g., OSHA, DOT, HAZMAT) and internal standards
Evaluate and implement technology solutions that enhance distribution operations, such as advanced warehouse management systems (WMS), inventory control tools, and supply chain optimization software
Identify inefficiencies and implement continuous improvement practices to streamline processes, reduce waste, and improve throughput
Administer quality assurance programs to ensure accuracy in order fulfillment, inventory management, and product quality
Oversee the hiring, training, and ongoing development of distribution center staff, ensuring that all employees are skilled in using equipment and adhering to safety protocols
Provide technical training for associates on equipment, technology, and safety procedures, ensuring a high level of proficiency and compliance
Evaluate employee performance regularly, providing feedback and coaching to drive continuous improvement
Optimize inventory levels through data-driven insights and efficient stock rotation practices, balancing demand and supply while minimizing excess inventory
Ensure that products are delivered within required timeframes by monitoring fulfillment processes and working closely with transportation teams
Oversee the coordination of incoming and outgoing shipments, ensuring all deliveries meet customer requirements and timelines
Ensure that all operations adhere to safety, environmental, and regulatory standards, including OSHA, DOT, and HAZMAT requirements
Promote a culture of safety through regular training, compliance monitoring, and incident prevention strategies to minimize workplace accidents
Implement and maintain robust quality control systems to ensure the accuracy and integrity of inventory and shipments
Work collaboratively with other NEXCOM departments such as Merchandising, Marketing, IT, Human Resources, Finance, and Loss Prevention to ensure distribution operations support the company’s overall goals
Maintain effective communication channels with key stakeholders across departments to align distribution efforts with business strategies and objectives
Oversee the maintenance and operation of fleet vehicles, ensuring they are compliant with safety standards and operational needs
Ensure the proper functioning of material handling equipment (MHE), conveyors, and other distribution tools. Implement preventive maintenance programs to reduce downtime and improve efficiency
Lead the adoption of automation technologies in the warehouse, including robotics, automated sorting systems, and conveyor systems, to enhance efficiency and reduce operational costs
Utilize advanced data analytics and machine learning tools to optimize inventory control, shipping routes, and warehouse layouts for maximum efficiency
Implement and manage the Computerized Maintenance Management System (CMMS) to track equipment performance, maintenance schedules, and repair activities
Implement sustainable logistics practices to minimize the environmental impact of distribution operations. This includes optimizing transportation routes, reducing packaging waste, and adopting energy-efficient equipment
Evaluate energy use in the distribution center and implement measures to reduce consumption, such as using energy-efficient lighting, heating, and cooling systems
Qualification
Required
Must meet all eligibility requirements outlined in DoD Instructions for Skill Bridge participation
Ability to participate in the apprenticeship program for no more than 120 days
Skill Bridge Intern will possess at minimum an Interim Secret Security Clearance; with the ability to receive a full Secret Security Clearance
Strong interpersonal and communication skills essential for team-based work assignments
Physical Requirements will vary and is dependent on the Program of Instruction
Education and Experience dependent on Program of Instruction
Ten Years Relevant Experience In Navy Logistics That Include Seven years of progressively responsible experience which provided a knowledge of distribution and warehouse management systems, and techniques; materiel handling practices and procedures; or experience in one or more areas of storage and distribution activities such as physical receipt, inspection, storage, stock rotation, stock levels and distribution flow to location sites; and exempt or nonexempt supervisory experience; or similar work which demonstrated the knowledge and abilities required to supervise in a distribution environment
Benefits
Service members participating in the VA Skill Bridge program will continue to receive their DOD salary and benefits while engaging in this unpaid internship through the DoD Skill Bridge Program for transitioning active-duty U.S. military personnel.
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
Funding
Current Stage
Late StageRecent News
2025-11-04
2025-08-05
2025-05-01
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