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JAM Industries · 10 hours ago

Process Improvement, Documentation & Training Manager

Southaven, MS

Full-time

Hybrid

Senior Level

7+ years exp

JAM Industries is one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. The Process Improvement, Documentation & Training Manager will review and document various processes and procedures, making recommendations for improvements and ensuring that staff are adequately trained and engaged.

AudioConsumer ElectronicsMusic

Responsibilities

Document existing processes & procedures using cross functional charting methodology or similar methodology

Participate in the continuous improvement of technology solutions for material handling

Analyze existing processes and procedures once documented and optimize for efficiencies

Scans, verifies, and archives documentation as need

Recommends process improvements & associated training requirements

Establish & document SOP’s as well as establish the require training to support the established SOP’s

Engage in continuous improvement activities & training

Establish change control management for all P &P’S as well as refresher training

Develop new training programs or modify and improve existing programs where required

Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops

Create & Conduct orientation & training sessions and arrange on-the-job training for new hires for all DC departments

Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors

Conduct and document Lessons Learned and Best Practice Reviews

Assess the impact of training programs

Prepare training budget for all departments

Conduct surveys with management team to identify training needs based on projected production processes, changes, and other factors

Develop and organize training manuals, multimedia visual aids, and other educational materials

Qualification

Process re-engineeringSix Sigma certificationMicrosoft VisioLean ManufacturingTraining program developmentCommunication skillsAttention to detailTeam player