Cypress HCM · 6 hours ago
Data Center Technician (Graveyard)
Cypress HCM is the world’s largest professional network, aiming to create economic opportunities for every member of the global workforce. They are seeking a Data Center Technician for the Graveyard shift, responsible for troubleshooting server issues, assisting engineers, and ensuring data center operations run smoothly.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary
Troubleshoot basic Linux OS level issues on all servers
Installation of new SSD’s and NVME’s into existing servers
Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers)
Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.)
Resolution of manually-generated tickets through cross-functional collaboration across diverse teams
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth
Respond to all system problems on a 24X7 basis and take part in on-call rotation
Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting
Ensure LinkedIn’s data center house rules are being followed and immediately report any concerns to leadership
Ensure LinkedIn’s data center cleanliness, any issues with cleanliness must be reported to leadership
Qualification
Required
4+ years in a Data Center Engineering Role
4+ years network cabling experience
4+ years Linux troubleshooting experience
4+ years server hardware troubleshooting experience
Preferred
Experience with Ticket systems like JIRA, Salesforce, ServiceNow
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar
Experience with automation and script use (e.g., Python, Bash)
Familiarity with networking protocols and equipment (e.g., switches, routers)
Experience using fiber testing equipment and understanding complex network mapping