EyeCare Partners · 3 months ago
Clinic Manager - Mason
Mason, OH
Full-time
Onsite
Senior Level
5+ years expEyeCare Partners is the nation’s leading provider of clinically integrated eye care. The Ophthalmic Clinic Manager is responsible for managing clinical staff processes and ensuring exceptional customer service during patient encounters while supporting the Ophthalmologists in day-to-day operations.
Hospital & Health Care
Responsibilities
Lead assigned functional teams in providing exceptional customer service during every patient encounter
Provide operational leadership to the staff supporting the Ophthalmologist in conduct of office visits and in-office surgical procedures
Ensure staff are able to and are correctly submitting assigned physician escribed medications, and medication refills to patients' pharmacies
Ensure timely process flow for visual fields, Biometry, refractions, optical coherence tomography (OCT), and Topography testing
Ensure all patient information gathered during the exam is accurately reflected in electronic health records by assigned team members
Oversee patient communication regarding follow-up care, surgeries, procedures, post-op care, etc., and ensure that communication is patient focused
Maintain sanitary use of equipment throughout the care visit for their assigned team
Assistance to the Clinical Manager in training, staff development plans and performance evaluations
Manage prior authorizations, patient refills, doctor schedules, and referral correspondence for assigned team
Advise Clinical Manager on functional team staffing in support of the doctor’s schedules to comply with all company policies
Deploy company objectives where applicable
Enforce HIPAA and OSHA standards along with ECP identified best practices in the conduct of care among team members
Other duties as assigned
Some Saturdays may be required
Qualification
Required
High School Diploma or GED equivalent required
5 years (minimum) leading a clinical team in ophthalmology
5 years EMR experience and medical documentation
Favorable result on background check required
Must be able to provide proof of their identity and their right to work in the United States
Preferred
Previous experience with management of PACS or similar systems (desirable)
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred
Company
EyeCare Partners
At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mitchel Jones
Division CFO - Optometry
Nicholas Anguish
Division Chief Financial Officer - Ophthalmology
Recent News
2025-10-07
2025-08-21
Morningstar.com
2025-08-19
Company data provided by crunchbase