Quality Assurance Analyst jobs in United States
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Popl · 3 months ago

Quality Assurance Analyst

Popl is a company focused on redefining in-person marketing through innovative software solutions. The Quality Assurance Tester will ensure the quality and reliability of Popl's software products by meticulously testing applications and collaborating with engineering and product teams.

B2BSaaSSocial EntrepreneurshipSoftware

Responsibilities

Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly
Work closely with product, engineering, and customer success teams to communicate issues and verify fixes
Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl
Organize and prioritize feature requests and bug reports to help guide our product roadmap

Qualification

SaaS product supportAttention to detailTroubleshooting skillsSQL backend experienceInterpersonal skills

Required

Extreme attention to detail (In your application mention 'EATD')
Self-starter who is enthusiastic, great with people, skilled in troubleshooting, and excited to become our newest Popl expert
General tech support experience with SaaS products
Ability to troubleshoot technological difficulties
Ability to work with our SQL backend (training provided)

Benefits

Meaningful equity
Full insurance & benefits
Unlimited PTO
$250 monthly wellness credit
Constant daily learning

Company

Popl

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Popl is the AI-powered event lead capture + digital business card platform designed to help teams maximize in-person events.

Funding

Current Stage
Growth Stage
Total Funding
$2.38M
2021-03-23Seed· $2.2M
2020-12-07Pre Seed· $0.12M
2020-02-15Pre Seed· $0.05M

Leadership Team

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Jason Alco
CEO & Founder
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Company data provided by crunchbase