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Blue Shield of California · 3 months ago

Strategic Account Manager, Consultant - Stellarus

Oakland, CA, United States

Full-time

Onsite

Mid, Senior Level

$123K/yr - $185K/yr

Blue Shield of California is a company focused on driving customer value realization and long-term adoption of its Stellarus solutions. The Strategic Account Manager, Customer Success will lead the post-sale client lifecycle, ensuring alignment between business, product, and technology teams to deliver measurable impact and outcomes for health plan customers.

Financial ServicesHealth InsuranceNon Profit

No H1B

Responsibilities

Orchestrating alignment between business, product, and technology teams to deliver measurable impact

Managing the entire post-sale client lifecycle from adoption and value realization to renewal and expansion

Understanding customers’ business and aligning solutions to their strategic objectives

Delivering quantifiable clinical and financial outcomes

Managing business relationships and technical, operational, product, and support components

Partnering closely with product and technology teams to deliver results

Qualification

Healthcare industry expertiseExecutive-level relationship managementCommercial ownershipStrategic acumenTeam buildingCreative thinkingCritical thinkingContinuous learning

Required

Strategic acumen

Deep healthcare industry expertise

Commercial ownership

Executive-level relationship management

Ability to manage the entire post-sale client lifecycle

Experience in orchestrating alignment between business, product, and technology teams

Ability to deliver measurable impact and outcomes

Experience in customer value realization and long-term adoption of solutions

Ability to understand customers' business and align solutions to their strategic objectives

Experience in delivering quantifiable clinical and financial outcomes

Ability to partner closely with product and technology teams

Company

Blue Shield of California

Glassdoor3.8

Blue Shield of California is a health insurance service provider.

Founded in 1939

San Francisco, California, USA

5001-10000 employees

https://www.blueshieldca.com

Funding

Current Stage

Late Stage

Leadership Team

Gary Culp

Senior Vice President, Government Markets

Gregory Siebert

Senior Vice President Provider Partnerships & Network Management

Recent News

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