Investors Community Bank · 3 months ago
Banking Operations Lead
Investors Community Bank is a relationship-driven community bank focused on business banking and commercial lending. They are seeking a dedicated Banking Operations Lead to oversee branch operations, mentor staff, and engage with the community while ensuring compliance and operational excellence.
Banking
Responsibilities
Supervise and support Universal Bankers, providing guidance, training, and performance feedback
Oversee daily branch operations, including teller services, account openings, cash handling, and reconciliations
Ensure accuracy, efficiency, and compliance with all bank policies and regulatory requirements
Serve as the communication bridge between the branch and the Chillicothe main branch, implementing initiatives and sharing feedback
Deliver excellent customer service, building strong relationships and identifying opportunities for growth
Support branch marketing efforts and represent the bank at community events
Qualification
Required
Strong knowledge of branch operations, teller functions, and regulatory compliance
Excellent leadership, communication, and customer service skills
Ability to balance operational oversight with business development and community engagement
Proficiency with banking systems and Microsoft Office Suite
Preferred
2+ years experience in retail banking or financial services, with leadership or supervisory responsibilities preferred
Company
Investors Community Bank
The Chillicothe Federal Savings and Loan Association was initially organized on April 3, 1934.
Funding
Current Stage
Early StageCompany data provided by crunchbase