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Brown & Brown · 4 days ago

Personal Lines Account Manager

Seattle, WA

Full-time

Onsite

Mid Level

$28.85/hr - $40.86/hr

3+ years exp

Brown & Brown is seeking a Personal Lines Account Manager to join their growing team in Seattle, WA. The role involves managing and growing private client insurance accounts by delivering personalized service, analyzing coverage needs, and maintaining strong relationships with clients and underwriters while ensuring compliance and confidentiality.

Insurance

Hiring Manager

Alyssa Jones

Responsibilities

Develop and maintain proactive communications with customers and underwriters

Analyze customer’s loss exposures and determine coverage needs

Prepare proposals and meet with customers to present recommendations

Annual revenue (commission) generation through cross-selling, account rounding, and new business

Assist customers with day-to-day questions, coverage changes, billing issues, etc

Complete all policies and underwriting specifications on accounts; prepare all accompanying documentation and analysis

Prepare policy renewals and endorsements, account updating, and billing

Develop and maintain relationships with customers and carriers through phone calls, personal meetings, seminars, etc

Attend required training sessions, courses, etc. to develop and maintain up-to-date skills, licensing, and product knowledge

Foster and seek relationships with teammates across all levels of Brown & Brown

Ensure compliance with government agencies and corporate policies and procedures

Always conduct the highest level of confidentiality

Qualification

Personal Lines experienceP&C licensesSurplus Lines placementCustomer service skillsMicrosoft Office 365Technical interpretationRelationship managementInterpersonal skills

Required

Washington and relevant non-resident P&C licenses

3+ years' high net worth Personal Lines experience

Experience with Surplus Lines placement and workflows

Established relationships with carriers specializing in Private Client offerings (Chubb, Pure, AIG, etc.)

Exceptional customer service and interpersonal skills

Ability to accurately and responsibly interpret technical and complex information

Proficiency in Microsoft Office 365

Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position