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Enverus · 6 days ago

Customer Success Manager- Power & Renewables - 25434

Austin, TX

Contract

Hybrid

Senior Level

5+ years exp

Enverus is a trusted energy-dedicated SaaS company committed to empowering the global quality of life by making energy affordable and accessible. They are seeking a highly driven Customer Success Manager to join their Sales team, responsible for executing sales goals, managing customer accounts, and collaborating with technical advisors to enhance client value.

Business DevelopmentEnergyOil and GasSaaS

Work & Life Balance

Responsibilities

Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis

Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities

Team with Customer Education Managers to identify opportunities for increased ROI within your account base

Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate

Deliver client feedback to marketing and development teams to build more effective products and services

Qualification

Customer lifecycle managementPower & Renewables experienceComplex contract renewalsSales forecastingHigh goal orientationAutonomous workTeam playerResults-driven

Required

Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus

Experience working with complex contract renewals is required

Be able to upsell various clients as well as resolve customer issues

We are looking for a team player, that can be autonomous when required

The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor!

Proven experience managing a customer life cycle/sales process

Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing)

Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis