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RESICAP · 4 hours ago

Senior Portfolio Manager

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

3+ years exp

RESICAP is a leader in the Single Family Rental industry, committed to enriching the lives of those around them. They are seeking a Senior Portfolio Manager to oversee property and team management functions, ensuring exceptional resident experiences while maximizing client investments.

ConstructionLeasingProperty ManagementReal Estate

Responsibilities

Serve as the lead representative on-site, greeting prospects and presenting home features and community benefits

Conduct home tours, interviews, and guide prospects through the leasing and application process to secure new residents

State of Residence Real Estate License Required

Ensure homes and community spaces are well-maintained, presentable, and meet brand standards. This will include but it is not limited to weekly property, vacancy inspections, and completing sparkle cleans

Provide exceptional customer service, including resident move-ins/outs, issue resolution, and handling on-site needs

Manage and resolve past-due balances and address resident maintenance concerns

Optimize property performance by achieving financial targets, improving occupancy, and managing renewals

Ensure compliance with Fair Housing, ADA, FCRA, and state-specific landlord/tenant laws and lease documentation

Coordinate with internal teams on HOA/code enforcement communications and compliance requirements

Leverage CRM and property management tools to maintain records, follow up with prospects, and complete marketing tasks

Stay informed about market conditions and competitor trends to inform leasing strategy and community outreach

Perform move out inspections to determine the scope of work for turns and complete the statement of deposit accounting to assess tenant damages, and move in inspections to ensure that homes are ready for new move ins once the turn is completed

Qualification

Real Estate LicenseProperty Management ExperienceCustomer Service SkillsCRM SystemsLandlord/Tenant LawsMicrosoft OfficeGoogle SuiteMultitasking AbilitiesCommunication SkillsOrganization Skills