Anderson Equipment Company · 5 months ago
General Manager of Product Support
Bridgeville, PA
Full-time
Onsite
Lead/Staff, Director/Executive
$110K/yr - $150K/yr
5+ years expAnderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast, and they are seeking a General Manager of Product Support to oversee the Parts and Service operations across their Pennsylvania locations. This role involves setting targets, making financial decisions, and coordinating various functions to enhance revenue and service quality.
Building MaterialConstructionReal EstateRetail
Responsibilities
Oversees the Parts and Service operations for all of Anderson’s Pennsylvania locations
Ensures that customer needs are met, issues are resolved, and opportunities to profitably grow the business are pursued
Sets targets, provides counsel on financial decisions, approves all staffing, and directs implementation of strategic initiatives
Works closely with the General Manager of Pennsylvania to coordinate Sales, Rental, Parts and Service functions to grow revenue, gross margin, and market share while providing effective reliable service for customers
Ensures that safety, responsiveness and professionalism are prioritized
Qualification
Required
Minimum of 5 years management experience in Heavy Equipment, Auto distributor or manufacturer Service Department
Bachelor's or Associate's degree with business concentration and/or military training are a plus
5+ years of work experience with P&L responsibility and achievement of profitable results
Proven track record in training, scheduling, and managing shop and field technicians
Strong technical competence in mechanical functions and specialized equipment repair
Experience needed in preventive maintenance concepts and structuring major overhaul projects
Experience in Parts inventory management a plus
Knowledge of sales and marketing, specifically as they apply to Parts and Service is also desirable
Excellent leadership and interpersonal skills, with the ability to motivate and develop a team
Proficiency in computer systems and software relevant to service operations
Strong problem-solving abilities and decision-making skills
Ability to thrive in a fast-paced environment and manage multiple priorities effectively
Benefits
Medical and Prescription Drugs
Dental
Vision
Life Insurance
STD
LTD
Heath Savings Account
Employee Assistance Program
Paid Time Off (PTO)
401K Plan with Match and Profit Sharing contributed by the Company
Career advancement opportunities
Transfers to other branch locations
Tuition reimbursement
Company-sponsored training programs
Company
Anderson Equipment Company
Anderson Equipment Company is a construction company offering construction equipment rental services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
B
Bill Gex
C.E.O.
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