Sparrow Partners · 3 months ago
VP of Operations - Florida
Tampa, FL
Full-time
Hybrid
Director/Executive
10+ years expSparrow Partners is a company focused on creating thriving communities for Active Adult 55+ members. They are seeking a VP of Operations to lead the operational strategy and motivate a growing team to achieve financial and operational goals while fostering a supportive environment.
ConstructionHospitalityProperty DevelopmentProperty ManagementReal Estate
Responsibilities
Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members
Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement
Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction)
Clearly define success for team including goals, expectations and KPIs
Embrace a culture that strives to be the most sales savvy operator in the Active Adult space
Lead a performance oriented team that focuses on disciplined execution
Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability
Foster strong engagement through encouragement, supportiveness, and ongoing professional development
Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders
Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes
Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies
Seek to understand and resolve root cause of issues
Represent Company to stakeholders including equity partners in a manner that instills confidence and trust
Regularly visit each community to maintain a strong connection to the teams and pulse on the market
Qualification
Required
Bachelor's degree in management or a related field or equivalent experience
A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living
Ability to travel up to 50%
Experience with lease-up properties required
Experience maintaining financial records, managing budgets and financial reporting
Sales acumen: working knowledge of sales processes and CRM systems
Strategic Mindset – Sees ahead to future possibilities and translates them into breakthrough strategies
Servant leader mindset
Possesses strong communication skills with a proven ability to build collaborative partnerships
Experience hiring, developing and leading a team
Strong relationship building skills
Purpose driven and passionate about making a difference in other's lives
Drives Vision and Purpose – Paints a compelling picture of the vision and strategy that motivates others to action
Skilled at navigating conflict
Naturally curious and always striving to improve
Self-aware and coachable
Proactive, solutions oriented and accountable
Strong focus on continuous improvement
Preferred
Experience with property management software (Yardi/RentCafe)
Benefits
Health, dental and vision benefits
401K retirement plan with healthy employer match
Generous paid time off
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more
Paid Parental Leave
Bonus opportunities
Flexible work environment
Company
Sparrow Partners
Sparrow Partners aims at offering a wide range of property management, development, and construction services in the multifamily industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Patterson
Co-Founder, CEO
Matt Heininger
Managing Partner
Recent News
Company data provided by crunchbase