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Tompkins Financial Advisors · 2 months ago

On-Call Teller (Central New York)

Ithaca, New York

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Tompkins Financial Advisors is committed to providing exceptional service to its clients. The On-Call Teller will engage with clients, assist with financial transactions, and build relationships while ensuring compliance with banking policies and procedures.

FinanceFinancial ServicesWealth Management

Responsibilities

Accept and process deposit transactions

Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available

Sell Cashier’s Checks

Redeem EE Savings Bonds

Issue approved cash advances on Company accepted credit cards

Transfer funds between accounts as required

May accept and process utility payments

Accept and process all types of loan payments and credit card payments

Maintain an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel

Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc

Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly and efficiently on a daily basis

Prepare and review reports relating to the function, e.g. Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc

Process night deposit, mail deposit, ATM deposit and courier deposit transactions

Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate

Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary

Verify and wrap coin and/or currency for vault control purposes

Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place

Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company’s compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same

Provide safe deposit box service to customers

Work Saturdays and evenings as required; open and close the branch as required

All other duties as assigned

Qualification

Cash handling experienceCustomer service skillsTeller equipment operationPC skillsOrganizational skillsProblem-solving skillsTyping skillsCommunication skills