ELLKAY · 1 week ago
Director of Product Operations
Elmwood Park, NJ
Full-time
Hybrid
Director/Executive
$140K/yr - $170K/yrELLKAY is a trusted data management partner in various healthcare segments, providing innovative solutions that drive growth and interoperability. The Director of Product Operations will lead the organization and optimization of product operations, focusing on clarity, consistency, and efficiency across teams while leveraging AI to enhance decision-making and performance.
Health CareInformation TechnologySoftware
Responsibilities
Leverage AI to document and organize core product operations functions, establishing clarity and structure, with a focus on tying product performance to financial outcomes
Build automated measurement frameworks and KPI models to optimize product operations, leveraging AI to enhance visibility and decision-making
Drive a programmatic performance culture through cross-functional leadership, accelerating the pace of innovation across the organization
Document and organize product operations practices for consistency and clarity
Build and manage an operational cadence for daily, weekly, monthly, and annual planning and deliverables
Manage analytics, reporting, and feedback loops within the product department and across the organization
Collaborate with engineering and delivery teams on capacity planning, prioritization, and throughput
Integrate product performance reporting with financial outcomes to support strategic decision-making
Lead cross-functional collaboration with engineering delivery and sales operations to ensure alignment and execution
Qualification
Required
Expertise in product, portfolio, and operational planning
Expertise in cross-functional leadership within product-led SaaS and engineering environments
Expertise with both cloud-based and legacy software deployment models
Expertise in KPI development and executive-level reporting
Expertise with workforce management tools such as Aha!, Monday.com, Asana, and Jira
Experience with a variety of SDLC methodologies, including Agile, Kanban, and others
Experience in business and operational planning practices
Experience to generative AI and LLM-based operational optimization models
Preferred
Demonstrated success in transitioning a startup product operations environment into a scalable, growth-phase organization
Proven experience with generative AI and AI-driven operational optimization
Strong track record of driving operational efficiency through KPI identification, tracking, and management
Demonstrated achievement of financial performance goals, including both top-line growth and bottom-line efficiency
Industry experience in healthcare SaaS, particularly with EMRs, health systems, payers, or clinical laboratories
Benefits
Medical, Dental, and Vision benefits
Employer-paid Life and LTD
401k w/ matching – once eligibility is met
Work/life balance
Paid Volunteer Program
Flexible working hours
Generous FTO
Remote work options
Employee Discounts
Parental Leave
Company
ELLKAY
Ellkay is a provider of healthcare connectivity, innovative customizable solutions and unparalleled services.
Founded in 2002
501-1000 employees
H1B Sponsorship
ELLKAY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (9)
2023 (11)
2022 (18)
2021 (13)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Chintan Mehta
Chief Technology Officer
J
Joe Stadther
Chief Financial Officer
Recent News
2025-01-22
Company data provided by crunchbase