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Momentic Studios · 2 months ago

Studio Manager - STRONG Pilates - Boston

Boston, MA

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $70K/yr

3+ years exp

Momentic Studios is a fitness company offering Pilates-inspired classes. They are seeking a Studio Manager to oversee studio operations, ensure a welcoming environment for clients, and lead fitness classes, while also managing administrative tasks and community engagement.

Health Wellness & Fitness

Responsibilities

Serve as the primary representative of the studio, embodying the brand's values and ethos

Greet and acknowledge all clients by name, fostering a welcoming atmosphere

Maintain an enthusiastic and supportive attitude toward all members

Ensure accuracy and currency of member profiles

Cultivate and enhance the community culture inherent to STRONG

Support the promotion and sale of memberships, merchandise, and additional services

Manage and post brand-aligned content on social media to increase visibility and engagement

Ensure the studio environment is consistently clean, safe, and inviting

Oversee studio maintenance between classes to uphold high standards

Lead by example, instilling a sense of pride and responsibility in the instructor team

Oversee all daily operations of the studio

Manage client interactions and follow up on inquiries received in person, via phone, or email

Administer the studio's social media presence, including the Instagram and Facebook accounts

Develop and implement strategies to drive membership sales and conversions

Proactively engage in marketing initiatives, training programs, and staff development efforts

Utilize Hapana software for class scheduling, member check-ins, sales processing, payment reporting, and new client onboarding

Lead, inspire, and develop a team of fitness professionals to deliver top-tier classes and customer service

Execute basic marketing tasks, including the distribution of monthly newsletters

Address member inquiries, feedback, and complaints with professionalism and promptness

Lead STRONG Pilates classes according to the set schedule

Provide personal attention during class, ensuring clear, precise, and easy-to-follow cueing

Ensure clients maintain proper form at all times and offer modifications as needed

Understand client injuries before class to provide appropriate adjustments

Create an energetic and motivating class environment

Manage class elements, including lighting, music, and pacing, while maintaining seamless instruction

Introduce all new clients to the Rowformer and Bikeformer before class

Qualification

Management experienceGroup fitness teachingStudio management softwareCertified Personal TrainerCPRAED certificationCustomer service abilitiesLeadership qualitiesCommunication skillsProblem-solving skillsTime management