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Henricksen · 2 weeks ago

Commercial Furniture Account Executive

Madison, WI

Contract

Onsite

Mid, Senior Level

$70K/yr - $120K/yr

5+ years exp

Henricksen is a leading national dealership specializing in contract furniture and architectural products. They are looking for experienced Account Executives to join their Madison team, responsible for creating exceptional client experiences, generating sales, and managing the full sales cycle.

FurnitureProcurementProduct Management

Growth Opportunities

Responsibilities

Strategic Selling. Build a diverse network to generate viable leads across market and/or vertical. Qualify leads into potential clients through in depth needs analysis and consultation efforts. Apply depth of product line knowledge to explore, clarify, and influence client needs. Collaborate with internal team to formulate and present competitive quotes that optimize client investment and gross profit. Engage with other Account Executives and partners to cultivate leads and best position organization for the win. Develop and present compelling pitches that represent appealing solutions and organization’s brand. Handle objections proactively with skilled negotiations and a win-win approach. Orchestrate efficient close of sale as required (e.g., signed orders, client purchase orders, deposits)

Business Growth. Complete accurate annual sales plan and maintain quarterly alignment with organization, market, and/or vertical sales targets. Maintain accountability for contributions to monthly, quarterly, and annual sales targets, margin and new business goals. Approach business opportunities in ways that optimize organization’s probability for success. Provide timely reports on sales forecast and new leads as required. Collaborate with VP of Sales, Sponsor, and Business Development to develop strategic approach to pursue and close business. Capitalize on special sales and discount programs to promote designated manufacturer/partner and organization growth

Sales Team Leadership. Set up sale to be effectively managed and executed by the team. Maintain weekly touchpoints as required to maintain engagement and alignment of the team. Serve as escalation point for all activities, services, orders, and team needs. Monitor and resolve scope adjustments proactively and with mutual satisfaction between client and organization. Reinforce the execution of relevant core processes and positive team interactions. Acknowledge and celebrate team milestones and contributions

Client Relationship Management. Respond to client inquiries, requests for information and/or quotations, problem resolution, etc. in a timely manner. Assist accounting department with collection of any outstanding client debt. Function as client advocate for internal order fulfillment performance and service products. Oversee and foster quality relations/interactions with client team, its employees, and third parties engaged on work. Ensure client gets frequent and regular reports on order status, project progress, and overall client activity status. Maintain a comprehensive view of the client’s needs, goals, and expectations for the account. Monitor client satisfaction and efforts to ensure an exceptional client experience

Qualification

Sales experienceClient relationship managementNegotiation skillsMicrosoft Office365CRM softwareLeadership skillsEffective communicationProblem-solving orientationSelf-motivatedStrategic thinkingProject management

Required

High school diploma or equivalent

Five+ years' experience in sales, marketing, design, and/or account management role

Skilled at leading or collaborating within sales or project team

Proficient and effective communicator (written and verbal) across various audiences and situations

Aptitude and potential in leadership and negotiations

Ability to handle multiple accounts or projects concurrently

Proven track record in project, client, and relationship management

Ability to think strategically through the sales process

Conscientious and flexible, with a strong work ethic and problem-solving orientation

Self-motivated and self-directed learner

Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)

Preferred

Bachelor or Associate degree in marketing, Business, Design, Entrepreneurship, Communications, or Arts related

Experience in contract furniture dealership or related industry

Ability to deliver effective presentations in front of varying audiences (sizes and representation)

Track record of over-achieving sales quotas

Strong network with interior design and/or commercial real estate community

Experience with CRM software, business application software (i.e., manage inventory management and order processing), and spreadsheet development and analytics