SouthState Bank · 19 hours ago
Merchant Services Representative I
United States
Full-time
Remote
Mid Level
3+ years expSouthState Bank is a trusted financial partner committed to helping customers move forward. The Merchant Services Representative I will focus on developing new accounts and expanding existing ones by providing consultative sales of Merchant Services solutions to business owners, ensuring they meet their card payment acceptance needs.
BankingFinanceFinancial ServicesLendingWealth Management
Responsibilities
Responsible for new account development and/or the expansion of existing accounts within an established geographic bank territory
Provide professional, consultative sales and applies company policies and procedures to resolve a variety of issues
Have working knowledge of South State Bank Merchant Services solutions and other business banking products
Possess knowledge about PCI compliance and a basic understanding of eCommerce technologies and applications
Maintain an active and accurate Merchant Services sales pipeline
Review, and follow up of sales referrals received from bank partners
Prepare customized Merchant Services proposals that are responsive to individual customer needs
Ensures new client onboarding process is followed and performs follow up calls with the newly boarded merchants to ensure they have received adequate setup and training for the solutions provided
Attend business development meetings, Branch Meetings, and other regional sales and market meetings to share Merchant Services sales priorities, current campaigns, product training and knowledge sharing, and business development opportunities
Partner with Treasury Management Sales Officers regularly to review Treasury Management and Merchant Services sales pipelines to identify partnership opportunities
Self-Source new sales opportunities to identify new Merchant Services sales opportunities in established geographic regions
Qualification
Required
Bachelor's degree in business, finance, marketing, or related fields; or equivalent experience
At least two or more years in Merchant Services required
Three or more years in Retail/Commercial Banking required
Prior proven sales and marketing experience
Experience with and advanced technical knowledge of payment solutions preferred
Possess excellent communication, sales and public relations skills
Ability to organize work and meet deadlines
Ability to communicate effectively both in training and sales presentations
Ability to serve clients enthusiastically and tactfully
Ability to promote teamwork within the company
Ability to handle confidential information
Ability to adjust to rapidly changing environment
Ability to function harmoniously with clients, management and peers when working under pressure
Required annual compliance training
Complete all the necessary Processing education
Attend one conference per year within the industry
Preferred
Experience with and advanced technical knowledge of payment solutions
Company
SouthState Bank
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-08-09IPO
Leadership Team
D
Dan Bockhorst
Executive Vice President Chief Credit Officer
Recent News
2025-12-16
2025-10-24
Company data provided by crunchbase