Rate · 6 hours ago
Licensed Loan Officer Assistant
Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. The Licensed Loan Officer Assistant will serve as a crucial point of contact for clients, ensuring a smooth process from application to loan qualification while supporting the team with various administrative tasks.
Consumer LendingFinanceFinancial ServicesLendingMortgagePersonal FinancePropTech
Responsibilities
Client Communication:Conduct initial calls with new clients to review their goals and explain our process. You'll also handle basic client questions and provide support throughout the process, including guiding them through application instructions
Document Management:Scrub and review client applications, follow up on necessary documents, and meticulously organize and save all borrower files
Loan Qualification:Assess if a borrower qualifies for a loan or if they require a co-mortgagor. When a client qualifies, you will be responsible for completing a pre-approval letter (PAL) on the same day as the application is received, when necessary
Team Support:Coordinate with real estate agents and buyers, scheduling calls for senior team members as needed. You'll also track and manage leads, providing status reports to the team
Administrative Tasks:Proactively follow up with leads via phone and email, and handle other administrative duties to keep the team organized and efficient
Qualification
Required
Exceptional verbal and written communication skills are essential for interacting with clients and real estate agents
You must be highly organized, detail-oriented, and capable of managing multiple tasks and deadlines
A flexible and proactive team player who is self-motivated and enjoys working behind the scenes to help others succeed
The ability to maintain strict confidentiality with all client personal and financial information
Tech-savvy and eager to learn new systems. Must be comfortable with a deadline-driven environment and able to remain calm under pressure
Preferred
Previous experience in the mortgage or real estate industry is a plus, but not required
Benefits
Eligibility to participate in a company-sponsored 401(k)
Vacation benefits
Eligibility for medical, dental, vision, and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Critical care insurance
Personal accidental insurance
Commuter benefits
Pet insurance
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program)
Other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)
Company
Rate
Rate is a mortgage company that provides mortgage-related services and solutions.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
THL
2017-12-14Private Equity
Recent News
2025-12-25
2025-12-04
2025-12-03
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