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SouthState Bank · 1 day ago

Mortgage Regional Sales Manager - Charlotte

Charlotte, NC

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

SouthState Bank is a trusted financial partner known for its commitment to community and customer service. The Mortgage Regional Sales Manager for the Charlotte market is responsible for managing a team of Mortgage Loan Officers, ensuring loan production, profitability, and compliance with bank guidelines. This role involves recruiting, training, and mentoring staff while maintaining strong relationships within the local real estate community.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Recruits, hires, trains, and manages Mortgage Loan Officers to meet their assigned growth plan

Manages employees, setting goals and objectives; trains, motivates, mentors and disciplines staff; assesses performance and makes salary recommendations

Assigns work to subordinate personnel, providing instruction and answering questions; coordinates the scheduling and completion of work by determining operational priorities and resolving workload problems; reviews work for accuracy and completeness; evaluates work techniques and methods for conformance to established standards

Analyzes pertinent financial and credit data and recommends loans for approval or rejection

Implements department operating policies and procedures and monitors for compliance

Manages the mortgage referral program

Partners with and is a referral resource for the Retail Bank and Wealth Management

Counsels with and assists in the training and development of all subordinates

Receives loan applications from loan officers and reviews documents received to ensure all necessary forms have been completed prior to starting loan packaging procedures

Supervises loan origination in assigned region assuring compliance with all related laws and regulations

Provides on-the-job training to new employees; explains methods and procedures

Establishes and maintains open communication with Operations

Actively participates in the local real estate community by attending real estate board sponsored events and functions

Conducts presentations at real estate office sales meetings, homebuyer’s seminars, and financing workshops

Keeps informed of trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both portfolio and investor mortgages

Produces annual mortgage loan volume of $12 million

Ensures compliance with South State Bank Code of Conduct and other operating policies and procedures. Completes compliance training, adheres to all anti-money laundering guidelines and procedures and all regulatory requirements

Accepts and performs other duties as determined to be essential

Qualification

Mortgage Loan Officer managementMortgage sales experienceFinancial institution experienceP&L understandingFNMA knowledgeFHA/VA/USDA guidelinesCoachingDelegationCollaborative Leadership

Required

Bachelor's Degree in Business Administration, Finance, or related mortgage sales experience

8 to 10 years' experience as a Mortgage Loan Officer with 3 to 5 years' experience managing mortgage loan sales along with a history of successful mortgage lender recruitment

Must be team oriented and customer first driven with a history of managing a team of 5 or more high performing salespeople to successful achievement of goals

A full understanding of secondary market underwriting and the ability to understand and execute on P&L issues

Required annual compliance training