Arcosa Inc. · 1 day ago
Field IT Support
Tinton Falls, NJ
Full-time
Onsite
Mid Level
$72K/yr - $94K/yr
3+ years expArcosa Inc. is a company that operates in the construction products sector, and they are seeking an Onsite IT Support Specialist to provide hands-on technical support for hardware, software, and network systems. This role involves troubleshooting end-user issues, maintaining IT equipment, and ensuring reliable technology operations in a fast-paced industrial environment.
ConstructionEnergyLogisticsManufacturingReal EstateRenewable Energy
Responsibilities
Comply with all industry safety rules, procedures and applicable government regulations
Provides onsite technical support to the organization’s internal users of computer applications and hardware
Troubleshoot hardware and software issues
Responds to Service Desk tickets and telephone call requests for technical support
Help create, update, and resolve issues within the current issue tracking system (Service Now)
Helps to ensure a timely resolution and/or escalate non-resolvable issues to higher-level teams
Identifies and resolves technical issues and/or researches and recommends effective solutions
Collaborates with network services, application support and managed services to restore service and/or identify problems
Resolve user issues referred to by helpdesk support
Onsite IT support for office users
Act as a liaison between the Business Unit and Corporate IT groups
Perform other duties or responsibilities as assigned
Travel – 75%
Able to work in industrial environment
Qualification
Required
High School Diploma/Equivalent
3-5 years IT support experience
Valid Driver's License
Proficient in MS Office products (Word, Excel, PowerPoint, Outlook)
Windows troubleshooting skills
Strong network knowledge and troubleshooting skills
Strong network cabling skills/repair and install
Knowledge of VOIP, NVR & IP Cameras, Zebra Printers
Basic Apple IOS experience
CCNA, A+ or other IT Certification or Associates Degree in Information Technology required
Prompt, regular, and predictable attendance
Positive, Team-based attitude
Strong Prioritization skills, Ability to multitask
Able to work in industrial environment
Travel – 75%
Preferred
FAA Part 107 Certification recommended, not required
Benefits
Medical, Dental, and Vision Insurance
Paid vacation and sick time
401k with Employer Match
11 paid Company holidays
Life Insurance
Short-Term and Long-Term Disability Insurance
Tuition reimbursement
Health & Wellness Programs
Flexible Spending Accounts
Employee Discount Programs
Professional Training and Development Programs
Career Advancement Opportunities – We like to promote from within!
Company
Arcosa Inc.
Arcosa, Inc.
5001-10000 employees
H1B Sponsorship
Arcosa Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$600M2024-08-12Post Ipo Debt· $600M
2018-11-01IPO
Leadership Team
Bryan Stevenson
Chief Legal Officer
Recent News
MarketScreener
2025-12-17
2025-11-03
Company data provided by crunchbase