University of New Haven · 3 months ago
DIrector of Recruitment Events and Campus Visitations
West Haven, CT
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expThe University of New Haven is a private, coeducational university recognized for academic excellence. The Director of Recruitment Events & Visitation is responsible for planning, executing, and evaluating prospective and accepted student events, overseeing comprehensive visitor programs and managing a team to ensure a positive experience for visitors.
E-LearningEducationHigher EducationNon ProfitUniversities
No H1B
Responsibilities
Organize, coordinate, manage, and execute a wide variety of on-campus and virtual UG and Graduate admission events, including Open Houses, Accepted Student Days, Major Specific Open Houses, Daily Information Sessions and Campus Tours, Charger Days, and other specialized visits
Serve as primary liaison with faculty, deans, food services, facilities management, external vendors, and student ambassadors to coordinate and effectively implement these events
Work with and manage a team of professional staff members and student workers to ensure visitors will have a positive first experience on campus
Manage and facilitate execution of logistics for all events, including facility reservations, room reservations, contract negotiations, menu selection, A/V service, and facility set-ups
Manage allocated budgets for individual events and programs to insure financially efficient use of funding while providing the highest quality experience for all prospective students and families
Maintain detailed project plans, timelines, and budgets for all on-campus recruiting events
Provide administrative support as needed, including but not limited to coordinating and scheduling meetings with current students, faculty, and staff, contacting and confirming speakers and alumni, and assisting in the delegation of duties to appropriate staff and offices
Engage in recruiting, training, supervising, and scheduling student tour guides for all campus-based programming
Oversee the organization and execution of group and VIP tours
Maintain working knowledge of the admissions process, athletics, financial aid, residential life, student affairs, student success, and other university operations
Collaborate with the heads of undergraduate and graduate admissions, and marketing to develop and produce high-quality invitations, web pages dedicated to specific events, online registration forms, and supporting materials
Manage CRM-related tasks, including event management tools, QR code usage for event check-in, and ensure a high functioning event communication plan for prospective and accepted students and families
Develop an evaluation/assessment plan and follow-up action plan for all campus events
Prepare reports to show the impact of campus visitation programs, focusing on yield and quality service components
Other duties as necessary in order to meet the enrollment goals and mission of the University as deemed by the AVP of Enrollment & Campus Visit Experiences, and VP for Enrollment & Student Success
Occasionally conduct information sessions for prospective students and families when needed
Cover conflicts for college fairs and high school visits when necessary
Qualification
Required
A bachelor's degree (master's preferred)
At least 5-7 years of progressively responsible experience in a university or college admissions office or with proven event planning experience
Proven ability to motivate staff, achieve goals, and sustain a commitment to personalized customer service during periods of high-volume activity
Proven management/supervisory experience with the ability to lead a team in a changing environment and support leadership efforts to achieve university objectives
Advanced communication skills- both oral and written; organizational and interpersonal skills including the ability to work effectively in teams both as a leader and a team member
Willingness to incorporate new initiatives into campus events
A proactive customer service approach
Ability to multi-task in work that is highly complex and varied in nature; demonstrated ability to meet deadlines, willingness to travel, work nights and weekends
Ability to interact with prospective students and their families in small to large presentation environments both on and off campus
Valid driver's license
Ability to stand for long periods of time and lift 20 lbs
Preferred
Experience with Slate products, specifically CRM and events tool is preferred
Knowledge of social media outlets such as X, Snapchat, Instagram, and Facebook are a plus
Benefits
Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.
Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program
Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities
Employee Discounts on products, services and educational opportunities
Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable
Company
University of New Haven
University of New Haven is a school in West Haven.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.5MKey Investors
Andrew W. Mellon Foundation
2021-04-15Grant· $1.5M
Leadership Team
Philip Howard
Senior Associate Director of Undergraduate Admissions
Recent News
2025-10-10
2025-09-19
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