Northern Trust · 2 months ago
Senior Technical Lead (contract)
Tempe, AZ
Contract
Onsite
Senior Level, Lead/Staff
$70/hr - $85/hr
10+ years expNorthern Trust is seeking a Senior Observability Consultant to enhance the lifecycle of monitoring and observability tools. The role involves supporting enterprise-wide projects in emerging technologies and participating in the transition to a Site Reliability Engineering (SRE) work ethic, focusing on solution design, deployment, and operational support.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Support systems before they go live through activities such as design consulting, developing software platforms and frameworks, capacity planning, and launch reviews
Monitor and maintain tools and platform solutions post-go-live by measuring availability, latency, capacity, and overall system health
Scale systems sustainably through automation; evolve systems to improve reliability and velocity
Develop monitoring/observability applications and automations, following industry best practices
Practice sustainable incident response and blameless postmortems
Collaborate with coworkers as a member of an Agile (Scrum) team
Develop clear solution documentation with appropriate instructions and knowledge-base articles
Develop ITSM Event Management strategy and roadmap including but not limited to alerting best practices; success KPIs and metrics, improvement opportunities and outcomes
Drive tool sprawl reduction efforts, operational effectiveness of observability tools
Lead discussions and collaboration efforts with stakeholders to design and implement ITOM Event Mgmt service mapping capabilities through effective alerting and routing
Ensure stability and quality of SNOW Service Graph integration tools as they pertain to observability tools
Lead Observability and Event Management strategy sessions, including projects, stakeholder meetings, and presentations to executive leadership
Meet with internal customers to review, evaluate and provide direction for our monitoring and logging solutions
Research and thoroughly study documentation to implement new tools or features of existing tools
Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions
Prioritizes work and manages projects within established budget objectives and customer priorities
Responsible for establishing and managing to established quality control and security protocols
Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s)
Leverages technology to develop, redesign and/or implement optimal technology solutions
Builds, leverages, and maintains effective alliances across technical and business community
Interacts with customers to achieve efficient, effective results
Multi-tasks, prioritizes according to business priorities and production availability requirements
Promote Automated remediation principals by targeting optimal observability strategies
Have a high level understanding of the application stacks and utilize that to trace, profile and optimize application performance within and across multiple technology stacks
Help build Highly-Available and Scalable infrastructure with robust monitoring and alerting mechanisms
Engineer solutions and establish standards for infrastructure, agent deployments, and decommissioning by automating manual tasks where possible
On-board applications to the platforms and train users on how to use the tools and best proactive monitoring techniques
Integration with enterprise monitoring tools data visualization needs
Other duties as assigned
Qualification
Required
A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, required
Bachelors Degree required in technology or relevant management area of study
Ten years of experience in Technology and leadership or related consulting role required
Must have 5 plus years of experience in Application Performance Monitoring using enterprise standard tools
Prior experience must include 2 years of experience working with agile scalable software engineering
Must have knowledge in application architecture, OSI layers and software design and development methodologies
Must have expert knowledge in ITSM, ITIL, CMDB, and ITOM Service Now capabilities
Preferred
Any certifications related to Dynatrace or equivalent APM Tool
Any certifications related to ServiceNow
Any certifications related to AWS/Azure/GCP
Any certifications related to ITIL/ITOM
Any certifications related to SixSigma
Any certifications related to PMP
Benefits
Optional benefits offering includes medical, dental, vision and retirement benefits via Hiregenics
Company
Northern Trust
Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking.
10001+ employees
H1B Sponsorship
Northern Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (180)
2024 (203)
2023 (102)
2022 (74)
2021 (298)
2020 (83)
Funding
Current Stage
Public CompanyTotal Funding
$1.25B2025-11-20Post Ipo Debt· $1.25B
1978-01-13IPO
Leadership Team
Michael O'Grady
President, Chief Executive Officer & Director
Peter Cherecwich
Chief Operating Officer
Recent News
Business Wire
2025-12-18
2025-12-11
Company data provided by crunchbase