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CooperCompanies · 3 months ago

Manager, Reproductive Services

11915 La Grange Ave, Los Angeles, CA, 90025, US

Full-time

Onsite

Mid, Senior Level

CooperSurgical is a leading fertility and women’s healthcare company dedicated to supporting patients during critical healthcare moments. The Manager, Reproductive Services is responsible for overseeing program operations, managing direct reports, and ensuring effective collaboration within the laboratory and with external stakeholders.

Medical Device

Responsibilities

Responsible for managerial level program operations, site performance, direct reports, and technical (laboratory) administrative team support

This role is focused on managerial program operations and supervisory activities

Strategic planning, hands-on execution, multi-tasking, and attention to detail

Balancing simultaneous projects, managing multiple stakeholders, and establishing and maintaining relationships with both internal and external stakeholders are critical drivers to success

This position will support projects related to overall operations efficiency and people management

This role is 100% onsite in Los Angeles, CA, and may require minimal travel to other CSI Reproductive Sites (<5%)

Daily managerial activities may include: donor program branch operations, regional branch outreach, lab collaboration, and fertility preservation on-site support

To be successful in this role: leadership, empathy, and emotional intelligence are paramount in every consideration

Clear and thoughtful communication and the ability to build successful partnerships and collaboration with internal/external stakeholders is vital

Critical skills: strategic/pragmatic thinking, problem-solving, positive-solution focused, pivot in a dynamic environment, attention to details without missing the big picture, accurate under pressure, time management, stellar organization, self-starter/motivation, comfort with mentoring, motivating and delegation, comfortable discussing sensitive subjects, comfortable working with a diverse client population, experience with client conflict resolution, influencing and negotiation, project management

Understanding how all the parts of the company work together, business strategy and planning, familiarity with FDA and regulatory governance

Expertise in forecasting, metrics, KPIs, and ensuring individual and company goals are achieved

Qualification

Project managementStrategic thinkingProblem-solvingClient conflict resolutionFDA regulatory knowledgeLeadershipEmotional intelligenceTime managementCommunication skillsMentoring

Required

Managerial level program operations experience

Site performance management

Direct reports management

Technical (laboratory) administrative team support

Strategic planning skills

Hands-on execution skills

Multi-tasking abilities

Attention to detail

Ability to balance simultaneous projects

Stakeholder management skills

Relationship building with internal and external stakeholders

Leadership skills

Empathy

Emotional intelligence

Clear and thoughtful communication

Ability to build successful partnerships and collaboration

Strategic/pragmatic thinking

Problem-solving skills

Positive-solution focused mindset

Ability to pivot in a dynamic environment

Time management skills

Stellar organization skills

Self-starter/motivation

Comfort with mentoring, motivating and delegation

Comfortable discussing sensitive subjects

Experience with client conflict resolution

Influencing and negotiation skills

Project management experience

Understanding of business strategy and planning

Familiarity with FDA and regulatory governance

Expertise in forecasting, metrics, KPIs

Ability to ensure individual and company goals are achieved

Company

CooperCompanies

CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on helping people experience life’s beautiful moments through its two business units, CooperVision and CooperSurgical.

Founded in 1958