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Associa · 3 hours ago

Senior Virtual Desktop Engineer

Richardson, TX

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Associa is a leading company in community management with over 11,000 team members. They are seeking a highly skilled Senior Virtual Desktop Engineer to manage and support their Citrix virtual desktop infrastructure, ensuring optimal performance, security, and user experience.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Provide solution and design recommendations on a multi-cluster enterprise Citrix deployment

Manage and support an existing Citrix 2402 environment with over 3000 concurrent users running on VMWare ESXi, utilizing multi-user sessions in a server OS

Implement and manage user access policies, ensuring appropriate permissions and security protocols are in place while utilizing least privileged access

Provide escalation support related to end-user computing group’s operations, providing training and knowledgebase articles to level 1 and 2 as needed

Collaborate with monitoring team to ensure visibility and performance optimization of virtual desktop environments, ensuring a seamless user experience

Collaborate with security, database and network teams to ensure the security, availability and integrity of the VDI environment

Maintain documentation of the VDI environment, including system configurations, processes, and troubleshooting guides

Qualification

Citrix VDIAzure AdministrationPowerShell scriptingCitrix NetScalerFSLogix profile managementThin-client managementAgile environmentCitrix WEMCitrix Cloud Control Plane