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Penn Medicine, University of Pennsylvania Health System · 8 hours ago

Senior Applications Manager

Philadelphia, PA

Full-time

Hybrid

Senior Level

5+ years exp

Penn Medicine is dedicated to providing high-quality patient care, conducting innovative research, and educating future leaders in medicine. The Senior Applications Manager will lead and manage multiple cross-functional work teams focused on developing innovative application solutions to achieve performance goals, while overseeing project plans and ensuring deliverables are met.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

Delivers customer service to IS clients seamlessly across system boundaries

Ensures safety, confidentiality & security of employee and Patient data

Manages cross-functional team members to determine and define specific analytical and technical systems information requirements, objectives and solution sets for the enhancements and configuration of the application

Manages team members (managers, leads and analyst level staff) through the project management life cycle to ensure that overall progress and management of application project tasks are on track

Works through complicated and political project situations effectively and with successful outcomes

Develops the education and delivery to internal team members, physicians, clinical and practice staff in the utilization of functionality within the application

Promptly identifies, documents, and resolves problems with system functionality

Coordinates and adheres to strict implementation project schedules, and handles multiple assignments

Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration

Researches and analyze new functionality, and releases within the application to enhance practice productivity and operational processes

Clearly articulates problems, issues, and potential solutions to team members, clients and organizational administration

Manages multiple highly complex projects and initiatives simultaneously through the project management life cycle

Uses detailed technical knowledge of application systems and business processes and identifies process improvement initiatives and targeted opportunities for improvements in the application

Develops, manages and executes project plan tasks and milestones while meeting project objectives and reports project changes to IS Director

Develops new policies and procedures relating to system design, enhancements, change control, and maintenance of the application

Manages the delivery of complex workflow/system requirements in order to design, configure, test and implement application solutions

Defines system requirements and develops logical data models using best practices for build and configuration, maintenance and data integrity

Coordinates, creates and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application

Manages the team in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives

Develops departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel

Provides continuous performance feedback to all team members to ensure that employees understand expectations and requirements

Manages the day-to-day operations of assigned teams employee mentoring, timecard retrieval, team meetings, and communicating operational requirements of UPHS to all team members

Qualification

Imaging InformaticsHealthcare ITProject ManagementProcess ImprovementTeam ManagementInterpersonal SkillsVerbal CommunicationWritten Communication

Required

Bachelor's degree

5+ years of Information Technology experience

3+ years of demonstrated management experience

Preferred

Healthcare IT experience

Benefits

One of the finest prepaid tuition assistance programs in the region

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees