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COFCO, A Henricksen Company · 2 months ago

Commercial Furniture Account Executive

Peoria, IL

Full-time

Onsite

Senior Level

5+ years exp

Henricksen is a full-service contract furniture dealership specializing in various spaces. The Account Executive will be responsible for generating sales, managing client relationships, and leading a sales team to deliver exceptional client experiences and achieve business goals.

Furniture

Responsibilities

Build a diverse network to generate viable leads across market and/or vertical

Qualify leads into potential clients through in depth needs analysis and consultation efforts

Apply depth of product line knowledge to explore, clarify, and influence client needs

Collaborate with internal team to formulate and present competitive quotes that optimize client investment and gross profit

Engage with other Account Executives and partners to cultivate leads and best position organization for the win

Develop and present compelling pitches that represent appealing solutions and organization’s brand

Handle objections proactively with skilled negotiations and a win-win approach

Orchestrate efficient close of sale as required (e.g., signed orders, client purchase orders, deposits)

Complete accurate annual sales plan and maintain quarterly alignment with organization, market, and/or vertical sales targets

Maintain accountability for contributions to monthly, quarterly, and annual sales targets, margin and new business goals

Approach business opportunities in ways that optimize organization’s probability for success

Provide timely reports on sales forecast and new leads as required

Collaborate with VP of Sales, Sponsor, and Business Development to develop strategic approach to pursue and close business

Capitalize on special sales and discount programs to promote designated manufacturer/partner and organization growth

Set up sale to be effectively managed and executed by the team

Maintain weekly touchpoints as required to maintain engagement and alignment of the team

Serve as escalation point for all activities, services, orders, and team needs

Monitor and resolve scope adjustments proactively and with mutual satisfaction between client and organization

Reinforce the execution of relevant core processes and positive team interactions

Acknowledge and celebrate team milestones and contributions

Respond to client inquiries, requests for information and/or quotations, problem resolution, etc. in a timely manner

Assist accounting department with collection of any outstanding client debt

Function as client advocate for internal order fulfillment performance and service products

Oversee and foster quality relations/interactions with client team, its employees, and third parties engaged on work

Ensure client gets frequent and regular reports on order status, project progress, and overall client activity status

Maintain a comprehensive view of the client’s needs, goals, and expectations for the account

Monitor client satisfaction and efforts to ensure an exceptional client experience

Qualification

Sales experienceClient relationship managementNegotiation skillsLeadership aptitudeMicrosoft Office365CRM softwareEffective communicationProblem-solving orientationSelf-motivatedProject management

Required

High school diploma or equivalent

Five+ years' experience in sales, marketing, design, and/or account management role

Skilled at leading or collaborating within sales or project team

Proficient and effective communicator (written and verbal) across various audiences and situations

Aptitude and potential in leadership and negotiations

Ability to handle multiple accounts or projects concurrently

Proven track record in project, client, and relationship management

Ability to think strategically through the sales process

Conscientious and flexible, with a strong work ethic and problem-solving orientation

Self-motivated and self-directed learner

Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)

Preferred

Bachelor or Associate degree in marketing, Business, Design, Entrepreneurship, Communications, or Arts related

Experience in contract furniture dealership or related industry

Ability to deliver effective presentations in front of varying audiences (sizes and representation)

Track record of over-achieving sales quotas

Strong network with interior design and/or commercial real estate community

Experience with CRM software, business application software (i.e., manage inventory management and order processing), and spreadsheet development and analytics