IT Help Desk Support Specialist, Sr. jobs in United States
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Broadleaf, Inc. ยท 2 months ago

IT Help Desk Support Specialist, Sr.

positionManassas, VA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$70K/yr - $80K/yr
date10+ years exp

Broadleaf Services Inc is seeking an IT Help Desk Support Specialist, Sr. responsible for resolving hardware, software, and network incident management tickets. The role involves troubleshooting and repairing workstations and network connections, ensuring efficient IT support services.

Cyber SecurityDatabaseInformation TechnologyProperty ManagementSoftware
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Growth OpportunitiesbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Resolving/correcting hardware, software, and network incident management tickets
Proficient in re-imaging, reconfiguring, and repairing standard workstations (laptops and desktops)
Troubleshoot, reconfigure, and repair network connections of ethernet & fiber optics cables
Onsite switch & router configuration
Port-level security corrections as required

Qualification

Network troubleshootingHardware repairSoftware troubleshootingRe-imaging workstationsEthernet & fiber opticsDegree

Required

A minimum of 10 years of experience
A Bachelors degree in Computer Science, Information Systems, or other relevant technical discipline
An active secret clearance

Company

Broadleaf, Inc.

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ASRC Federal has acquired Broadleaf, Inc., a leading information technology services company that provides cybersecurity, network engineering, cloud migration, training and program management.
dateFounded in 2009
location
Manassas, Virginia, USA
people-size5001-10000 employees
web-link
https://www.broadleaf-inc.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-04-24Acquired

Leadership Team

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Todd Cowing Jr.
Chief Growth Officer
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Company data provided by crunchbase