Application Customer Support jobs in United States
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Trimble Inc. · 1 day ago

Application Customer Support

Trimble Inc. is a technology company delivering solutions that enable customers to work in new ways. The Application Customer Support Specialist will provide essential enterprise support by resolving customer issues and coordinating escalations, while ensuring high customer satisfaction and effective application use.

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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Provide essential enterprise support by resolving customer issues and coordinating escalations
Use clear prompts, verify AI-generated information, and strictly follow all data confidentiality protocols
Maintain high customer satisfaction and ensure the effective use of our applications

Qualification

Generative AI toolsCustomer support experienceGoogle WorkspaceProblem-solving skillsCustomer-centric mindsetPassion for technologyAccounting principlesHR principlesConstruction experienceBasic SQL exposureERP experienceCommunication skillsInterpersonal abilities

Required

Bachelor or Associate degree in business with an emphasis in business, accounting, construction management or other relevant discipline
Strong understanding of general business, accounting and HR principles
Adept at working with AI-powered support tools (e.g., chatbots, virtual assistants)
Intermediate level of experience with core Google Workspace
Prior experience in customer support or a related role
Strong problem-solving and communication skills
Passion for technology and software solutions
Excellent interpersonal abilities and customer-centric mindset

Preferred

Accounting experience
Construction experience and/or Construction accounting experience
Basic SQL exposure
Prior ERP experience
Experience using Vista or Vista Web products
Being the person that everyone else brings their technical problems to

Benefits

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan

Company

Trimble Inc.

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Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.

H1B Sponsorship

Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)

Funding

Current Stage
Public Company
Total Funding
$1.02B
Key Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO

Leadership Team

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Robert Painter
Chief Executive Officer
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Phillip Sawarynski
Chief Financial Officer
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Company data provided by crunchbase