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Seyond · 2 months ago

Sr. Field Application Engineer

Florida, NY

Full-time

Onsite

Senior Level

5+ years exp

Seyond is a leading global provider of image-grade LiDAR technology, powering a safer, smarter and more mobile world across various sectors. The Senior Field Application Engineer will support the deployment and integration of LiDAR products, acting as a technical bridge between customers, business development, and engineering teams to ensure flawless product performance in real-world conditions.

AutomotiveElectric VehicleElectronicsManufacturingSensor

No H1B

Responsibilities

Analyze customer’s needs and train customers on LiDAR operation and system analysis

Develop and deliver training, technical documentation, and best practice guides for customers and partners

Lead customer technical reviews, acceptance tests, and pilot project evaluations

Act as the primary technical interface for customers, ensuring successful deployment and operation of LiDAR solutions and seamless integration with traffic signal controllers

Lead on-site installation, configuration, validation, and troubleshooting to ensure product performance meets customer requirements

Perform root cause analysis of field issues and drive resolution through collaboration with hardware, software, and product teams

Document all findings clearly and communicate effectively across engineering and management teams

Ensure field learnings are captured and shared to continuously improve product reliability and deployment efficiency

Translate customer feedback into actionable product insights and improvement opportunities

Scripting or data analysis skills (Python, MATLAB, or equivalent) for debugging and performance analysis preferred

Qualification

Field Application EngineeringEmbedded SystemsHardware/System IntegrationLiDAR technologyTraffic signal controllersEmbedded LinuxNetwork communication protocolsSystem documentationTroubleshootingCustomer trainingData analysisRoot cause analysisCommunication skillsPresentation skills

Required

Bachelor's degree in Electrical Engineering, Computer Science, Traffic Engineering or related technical discipline

5+ years of experience in Field Application Engineering, Embedded Systems, or Hardware/System Integration, ideally within LiDAR, sensor, traffic or related technology domains

Strong hardware troubleshooting and system-level debugging experience using lab equipment and diagnostic tools

Experience with ITS deployments and familiarity with traffic signal controllers

Experience with embedded Linux, network communication protocols (Ethernet, CAN, SDLC), and sensor integration

Demonstrated ability to analyze complex issues, identify root cause, and drive cross-functional resolution

Strong system documentation skills

Excellent communication and presentation skills

Must be comfortable working on-site with customers and in hands-on field environments

Willingness to travel domestically (up to 40%) for customer site visits, installations, and field support

Preferred

Scripting or data analysis skills (Python, MATLAB, or equivalent) for debugging and performance analysis preferred

Benefits

A variety of health insurance plans

401(k) retirement plan

Paid time off

Paid parental leave

Wellness reimbursement

Financial contributions to your ongoing development (conference participation, training etc.)

Company

Seyond

Seyond™ is a leading global provider of image-grade LiDAR technology, powering a safer, smarter and more mobile world across the automotive, intelligent transportation, robotics and industrial automation sectors.

Founded in 2016

Sunnyvale, California, USA

501-1000 employees