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Five Star Bank · 1 day ago

Mortgage Originator

Buffalo, NY

Full-time

Hybrid

Mid Level

3+ years exp

Five Star Bank is committed to leveraging its people as a competitive advantage. As a Mortgage Loan Originator, you will utilize your expertise in mortgage products to deliver personalized real estate solutions, cultivate leads, and build lasting client relationships.

BankingFinancial ServicesInsurance

Responsibilities

Develops new business by cultivating leads from external referral sources such as realtors, home builders, attorneys, and financial planners. Maintains an ongoing relationship with these sources to foster ongoing referral business

Works with internal business partners such as branch staff, commercial lenders, small business lenders and wealth management staff, to identify prospects and leads. Stays knowledgeable on Bank products and services and actively contributes to business development goals through cross sell opportunities, submitting referrals to other lines of business

Keeps current and compliant with industry standards and government regulations and serves as subject matter expertise with all mortgage products such as Freddie Mac, Sonyma, VA, FHA, and USDA. Adheres to bank policies and procedures

Actively promotes Five Star Bank projecting a positive and professional image through participation in relevant community and professional activities to expand and enhance networking opportunities for generation of leads and community interest

Interviews loan applicants and assists applicants with identifying the products that best meet their needs. Collects financial data & documents and submits a complete loan application for processing. Monitors the loan process from origination to closing acting in the role of liaison between the Bank and the applicant

The CRM tool for Five Star Bank is Salesforce. The originator will receive training on the system and is expected to know how to send and receive referrals from this system. They are expected to use Salesforce in their daily correspondence with other internal partners at the Bank

Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates. Incorporates the high performance behaviors of teamwork, leading by example and service in every facet of work

Qualification

Mortgage products knowledgeSalesforceNMLS registrationFinancial services experienceMicrosoft OfficeAnalytical abilityCustomer service orientationVerbal communicationWritten communicationOrganizational skillsAttention to detail

Required

Education: High School Diploma

Prior Experience: 3+ years in the financial services industry

Licenses or Accreditation: Register with Nationwide Mortgage Licensing System Registry (NMLS) and obtain a unique identifier that is provided to consumers in accordance with all SAFE Act requirements. Renew registration with NMLS annually. Maintains and updates personal registry information as necessary to include name changes, employment changes, etc

Excellent verbal and written communication skills

Excellent organizational skills with the ability to work well under pressure and manage multiple priorities to meet established deadlines

Ability to develop strong working relationships and interact with all levels of staff and management

Possess analytical ability to interpret and utilize data to make appropriate recommendations ensuring compliance with regulations and policies/procedures

Strong sales orientation while being customer focused; strong servicing skills

Possess a high level of attention to detail to ensure accuracy

Working knowledge of Microsoft Office applications and loan origination systems with the ability to learn and utilize new and existing banking software applications

Able to regularly sit for prolonged periods of time

Able to regularly stand for prolonged periods of time

Able to travel occasionally throughout the footprint

Extensive computer usage is required

Ability to work: Evenings - occasionally

Ability to work: Weekends - occasionally