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Hermès · 10 hours ago

IT Infrastructure Services Intern (2026 Semester 1) - Generation H

Beverly Hills, CA

Internship

Onsite

Intern

$20/hr - $20/hr

Start in 2026 Winter

Hermès is a historic luxury brand dedicated to craftsmanship and innovation. The IT Infrastructure Services Intern will support the IT team by assisting with IT equipment needs, user support, and maintaining documentation, all while gaining valuable professional experience in a collaborative environment.

Consumer GoodsFashionHome DecorJewelryLifestyleManufacturing

Responsibilities

Support with IT equipment needs in the LA corporate office, including helping with physically placing computers, monitors, and peripherals at designated user workstations according to floor plans or layout instructions

Learn how to configure laptops for users, ensuring all necessary software and applications are installed and functional

Assist with setting up users on network systems, including creating user accounts, assigning permissions, and ensuring access to necessary resources

Map printers to users' workstations, ensuring proper connectivity and functionality

Gain knowledge of how to update software and firmware on all devices to comply with standards and security protocols

Help with setting up email accounts and configure computer profiles for users, including personalized settings and preferences

Gain hands-on experience by providing user training and support as needed for IT-related tasks and systems

Help coordinate and schedule office activities related to IT, such as equipment deliveries, installations, and testing

Troubleshoot any technical issues or challenges encountered during the office move project, escalating as necessary to ensure timely resolution

Help maintain detailed documentation of IT-related tasks, configurations, and user setups for reference and future use

Cross-collaborate with various IT partners to gain exposure to different facets of IT

Qualification

IT equipment supportNetwork systems setupUser account managementSoftware configurationWillingness to learnCommunication skillsTeam collaboration

Required

Enrolled in an Associates, Bachelor's, or Master's Degree program, ideally in a field related to the internship

Strong communication skills

Ability to work with an international team

Willingness to learn

Company

Hermès

Glassdoor4.0

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide.

Founded in 1837