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Watney Robotics Inc · 3 months ago

Teleoperations Manager

San Francisco

Full-time

Onsite

Mid, Senior Level

$190K/yr - $260K/yr

Watney Robotics develops autonomous robots aimed at enhancing critical infrastructure and is seeking a Teleoperations Manager to lead their teleoperations capability. This role involves overseeing operational reliability, managing a team of teleoperators, and ensuring customer engagement success as the company scales its autonomy efforts.

IndustrialIndustrial AutomationRobotics

Responsibilities

Stand up teleoperations as a function: Define playbooks, protocols, and training to establish world-class operational reliability from day one

Lead a team of teleoperators: Recruit, train, and manage a group capable of monitoring and intervening in robot operations with precision and urgency

Run mission-critical ops: Ensure seamless oversight of customer pilots, with clear accountability for uptime, safety, and customer experience

Drive continuous improvement: Collect and analyze ops data, identify failure modes, and work with autonomy engineers to reduce intervention rates

Shape the culture of reliability: Set the standard for discipline, responsiveness, and operational excellence that scales with our fleet

Qualification

Mission-critical operations leadershipBuilding high-performance teamsTechnical literacy in roboticsData analysisBias for actionComfort with ambiguity

Required

Experience in mission-critical operations leadership (aviation, defense, robotics, or autonomous vehicles)

Track record of building and leading high-performance teams in high-stakes environments

Strong technical literacy — comfortable engaging with robotics/autonomy systems and learning quickly

Bias for action and accountability: You thrive in environments where mistakes are costly and performance expectations are uncompromising

Comfort with ambiguity and intensity — you can build systems while running them

Company

Watney Robotics Inc

Join us on our mission to deploy an abundant, intelligent workforce. Watney develops autonomous robots to enable the growth of critical infrastructure.

Founded in 2024