Call Center Sales Representative jobs in United States
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Berkshire Hathaway Specialty Insurance · 2 days ago

Call Center Sales Representative

Berkshire Hathaway Specialty Insurance (BHSI) is a strategic and trusted insurance partner providing a broad range of commercial property, casualty, and specialty insurance coverages. They are seeking a Call Center Sales Representative who will focus on delivering top-tier customer service and guiding customers through the purchase process of travel insurance products.

Financial ServicesInsurance

Responsibilities

Answer incoming phone calls from customers who are seeking our products (no outgoing sales calls)
Ask questions and listen carefully to understand each customer’s travel plans and needs
Recommend the best BHTP travel insurance products tailored to their trip
Educate customers on product benefits and guide them through the purchase process
Complete the sales process with the customer and the selected products
Assist current customers with plan questions or updates/cancellations
Potentially support our customers with travel assistance services

Qualification

Customer service experienceCommunication skillsConflict resolutionLearn policiesTeamwork

Required

High School Diploma or equivalent work experience required
Excellent communication skills
Ability to learn new accounts and updates to policies
Experience in conflict resolution or de-escalating tense situations

Preferred

1+ years of customer service experience preferred, not required
Proven experience in product or service is beneficial, but we are willing to train the right individual

Benefits

Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave

Company

Berkshire Hathaway Specialty Insurance

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Berkshire Hathaway Specialty Insurance is a company providing risk solutions and claims care.

Funding

Current Stage
Late Stage

Leadership Team

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Peter J. Eastwood
President & Chief Executive Officer
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Joe Saab
Vice President, Head of Executive and Professional Lines, Middle East
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Company data provided by crunchbase