Holley · 5 months ago
Tech Sales Lead
Bowling Green, KY
Full-time
Onsite
Mid, Senior LevelHolley is a leader in automotive aftermarket products, seeking a Technical Sales & Service Team Lead. This role involves providing leadership and support for a team of technical sales and support technicians, ensuring excellent customer experiences while driving performance and team development.
AutomotiveE-CommerceManufacturing
Responsibilities
Consult with individual techs and assist as needed on complex technical issues to provide an excellent customer experience
Monitor and manage team performance to achieve target key performance indicators
Manage the fair and consistent application of performance management
Ensure training and development plans are maintained for all team members
Lead and inspire a team of sales techs to deliver excellent levels of individual/team performance and customer satisfaction
Motivate and coach individual team members to improve skills
Escalate any appropriate problems and provide feedback from sales floor to management
Assist in the assignment and completion of customer created email requests
Act as an intermediary between customer engagement center leadership, techs and other departments to ensure appropriate information is shared accordingly
Maintains a thorough knowledge of products and assists with team and individual tech development
Other duties as assigned to include various ad hoc reporting requests
Qualification
Required
High school diploma or GED
Be an automotive enthusiast with technical experience
Ability to coach and provide guidance with attention to details
Ability to educate and teach on technical product attributes
Excellent leadership and interpersonal skills and the understanding that customer satisfaction is of utmost importance
Excellent communication skills, verbal and written
Strong work ethic, dependability, and flexibility are required
Work experience in a technical call center
Company
Holley
Holley is a designer, marketer, and manufacturer of automotive products for cars and trucks.
Founded in 1903
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$278.5M2025-09-10Post Ipo Secondary· $38.5M
2021-07-19Post Ipo Equity· $240M
2021-07-19IPO
Leadership Team
Matthew Stevenson
President & Chief Executive Officer
Jesse Weaver
Chief Financial Officer
Recent News
legacy.thefly.com
2026-01-23
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2026-01-21
GlobeNewswire
2026-01-20
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