Apply on Employer Site

Mercy Home for Boys & Girls · 2 months ago

Assistant Manager- Direct Mail Administration

West Chicago, IL

Full-time

Onsite

Mid, Senior Level

$85K/yr - $95K/yr

5+ years exp

Mercy Home for Boys & Girls is dedicated to empowering youth and fostering hope. The Assistant Manager of Direct Mail Administration will assist in managing the production of direct mail projects, ensuring that they are completed on time and within budget while providing support to various departments.

Health CareNon Profit

Comp. & Benefits

Responsibilities

Effectively manage the production of direct mail for Mercy Home’s Advancement department, ensuring appeals are completed on schedule, within budget, and meet or exceed quality standards

Provide printing sales services to all departments within Mercy Home requiring print support

Develop detailed cost estimates for both vendor-supplied materials/services and in-house digital print jobs

Collaborate proactively with the creative team, external clients, and vendors to drive continuous improvement and identify optimal production solutions for new and existing materials

Develop specifications for new components that align with client budgets

Solicit bids as needed, and order and expedite job-specific materials and services for both in-house and outsourced print projects

Proof and facilitate routing of printer and lettershop proofs

Create purchase orders, audit vendor invoices, and provide cost recaps and final billing using purchase order software

Monitor, purchase, and audit postage and postal statements

Conduct research and advise internal clients on innovations in direct mail and other print-related products and processes

Perform other duties as assigned

Qualification

Print production experienceDirect mail managementMicrosoft Excel proficiencyAdobe Acrobat proficiencyCustomer service skillsAnalytical skillsCultural sensitivityCommunication skillsNegotiation abilitiesTeam collaboration

Required

Excellent customer service skills

Strong communication and negotiation abilities

Highly motivated with a strong sense of initiative; demonstrates confidence working independently and in alignment with departmental goals and business objectives

Strong analytical and computer skills, including proficiency in Microsoft Excel as it pertains to mailing data, Word, and Adobe Acrobat

Comprehensive experience in all aspects of print production and direct mail

Ability to present information clearly and respond effectively to questions from staff and customers

Proficient in calculating figures such as discounts, percentages, and cost per item for billing and accounting purposes

Physical ability to lift and/or move up to 15 pounds

Commitment to maintaining confidentiality

Ability to work independently and collaboratively as part of a team

Professional demeanor with sound judgment and discretion

Ability to follow both oral and written instructions

Maturity and sensitivity to cultural and individual differences

Commitment to the mission, values, and goals of the Agency

Minimum of five (5) years of related experience required