DCI Donor Services, Inc. · 2 months ago
Director of Quality Improvement
Albuquerque, NM
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expDCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives through organ donation. The Director of Quality Improvement will direct the development, implementation, and monitoring of quality systems and improvement related to regulatory compliance and organizational strategic goals.
Health Care
Responsibilities
Responsible for day-to-day oversight of quality and compliance for OPO organ operations across DCIDS quality program systems supporting DCIDS, Tissue Bank and Eye Bank
Collaborates with the Managers of Performance Improvement and Business Intelligence to identify and address opportunities for improvement throughout quality, compliance and program operations
Ensure organizational focus on achieving and maintaining compliance with all regulatory standards and industry driven accreditations
Stays current with the standards and regulations that relate to OPO operations including FDA, UNOS, AATB, and DCIDS policies and procedures. Assists with maintaining current licensing, registration, and accreditation with agencies
Responsible for driving growth and success as it relates to quality compliance, systems, and improvement in coordination with DCIDS strategic initiatives
Collaborates with the CAO, Director of Performance Excellence and DCIDS leaders to facilitate regulatory, accreditation, and processor inspections
Supports the Performance Excellence team in analyzing organizational data and analytics, identifying trends, and recommending performance improvement initiatives based on established PI processes
Works with the CAO and Director of Performance Excellence to direct and maintain implementation of the DCIDS QAPI program
Ensures accurate medical records and data elements in compliance with applicable regulations and standards as well as DCIDS policies and procedures
Assists DCIDS leadership in the development and review of policies and procedures for all aspects of the organization’s operations to include data collection and regulatory compliance
Aligns with DCIDS leaders and educators to ensure employee training documentation processes are consistent and in compliance with regulatory, accreditation, and DCIDS policies and procedures
Works with multidisciplinary DCIDS teams to develop tracking metrics to evaluate the success and completion of goals. Evaluates trends in performance to determine process improvements
Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives as needed
Assists with investigation of deviations and non-conformances including adverse reaction reports. Conducts Root Cause Analysis. Completes and oversees effective corrective and preventative action plans
Acts as a role model for the DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable
Performs other related duties as assigned
Qualification
Required
Bachelor's degree or equivalent in a health-related field, or appropriate OPO experience in quality system management and medical records
Minimum 5+ years of experience with quality management system and CMS/FDA/OPTN regulatory compliance
Must have 5-7 years of experience managing employees
As a condition of employment, you must be able to obtain Hospital Badge and EMR access from all of the DCI Donor Services Hospital Partners
Valid Driver's License with ability to meet MVR underwriting requirements
Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint, etc.) Working knowledge of computers and basic data entry skills required
Excellent written and verbal communication skills, skilled at multi-tasking, strong attention to details and ability to meet deadlines
Preferred
CQIA or equivalent, CPTC, CTBS preferred
Benefits
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Company
DCI Donor Services, Inc.
DCI Donor Services’ family of companies includes DCI Donor Service Tissue Bank and organ procurement organizations in California, New Mexico and Tennessee.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Teresa Thompson
Chief Financial Officer
Company data provided by crunchbase