Johnson & Wales University · 3 months ago
Assistant Director of Student Housing Operations
Providence, RI
Full-time
Onsite
Mid LevelJohnson & Wales University is committed to diversity and inclusion, and they are seeking an Assistant Director of Student Housing Operations to manage the student housing systems and processes. The role involves overseeing housing selection, maintaining records, providing training, and collaborating with various departments to enhance the student housing experience.
EdTechEducationHigher EducationSTEM EducationUniversities
Responsibilities
Manages and executes the housing selection process for both incoming and returning students to attract and retain students in on-campus housing and to facilitate housing assignments and placement requests
Maintains student housing records and manages changes to maintain accurate billing, building access and meal plan eligibility; conducts routine housing system audits to review data integrity and accuracy of student records
Oversees the maintenance and efficiency of the university's student housing systems; provides training and ongoing troubleshooting and support for the university's student housing systems
Configures, assesses and makes continuous and timely adjustments and improvements to the university's online housing selection tool
Develops new and creative initiatives to promote the university housing program, including establishing and deploying marketing and communication plans and maintaining departmental websites
Collaborates with residential life to meet housing capacity, occupancy and retention goals
Acts as a regular, on-call emergency contact for the office of residential life
Assists in the planning and implementation of department wide initiatives and events, and participates in the development of department strategy
Serves as a resource for students, parents and administrators by addressing student housing inquiries and concerns
Generates student housing occupancy reports, and provides reporting and analysis on housing retention, application conversion and other housing-related trends; assists system users with pulling necessary reports
Collaborates with Information Technology and other departments to coordinate processes related to student room selection; coordinates student room scheduling and delivery in accordance with university processes and deadlines
Coordinates and conducts universitywide team meetings
Participates in departmental and campuswide committees
Collaborates with various university departments to facilitate housing accommodations, early arrival, break housing and summer stay
Oversees the daily operations of the central office
Supervises and manages student employees, as necessary, to enhance their academic and professional development
Performs other duties as assigned
Qualification
Required
Minimum of a bachelor's degree
Moderate amount of experience working in higher education, residential life or other related experience
Preferred
Experience using housing software (e.g. Starrez)
Company
Johnson & Wales University
Johnson & Wales University is a private university with its main campus in Providence, Rhode Island.
Founded in 1914
1001-5000 employees
H1B Sponsorship
Johnson & Wales University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.07MKey Investors
The Champlin Foundation
2020-12-02Grant· $0.07M
Leadership Team
Floyd Coffey
ACE Advisor & Partnership Coordinator
Hailey Erickson
Wildcat Investment Fund - Chief Audit and Compliance Officer
Recent News
Providence Business News
2025-08-28
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