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MicroTech · 3 months ago

IT Support Specialist - Level 3

Boise, ID

Full-time

Onsite

Mid Level

4+ years exp

MicroTech Systems is a professional Managed Service Provider dedicated to helping people feel secure. They are seeking an IT Support Specialist Level 3 to perform complex IT support tasks including network architecture and various deployments.

Information Technology

Responsibilities

Performing complex network architecture / design

Performing Windows Server deployments / migrations / decommissions

Network infrastructure deployments / migrations / decommissions

Client application deployments / migrations

Email deployments / migrations

Other related IT support tasks associated with supporting client systems and networks

Qualification

Advanced Network DesignInfrastructure InstallationMicrosoft Server MigrationsHypervisor AdministrationO365 AdministrationScripting & PowerShellVLAN AdministrationTechnical Support ExperienceClient CommunicationProfessionalismClient RelationsTime ManagementProblem Solving

Required

Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred

Four years of related technical support experience - including but not limited to: Advanced Network Design / architecture, Expert infrastructure installation / configuration / troubleshooting, Internet, Firewall, Switch and Wi-Fi, VLAN installation / configuration / administration / troubleshooting, Expert Microsoft server and Microsoft server application migrations, Expert Hypervisor installation / configuration / administration / troubleshooting, Expert SAN installation / configuration / administration / troubleshooting, Expert O365 migrations / administration / troubleshooting, Expert Scripting & PowerShell proficiency

Technically savvy with strong time management skills

Experience troubleshooting issues and achieving solutions

The ability to explain to a non-technical person in a way they will understand

Maintain a high degree of professionalism

Maintain superior client relations