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Freedom First Credit Union · 3 months ago

Talent Development and Training Specialist

Roanoke, VA

Full-time

Onsite

Mid Level

3+ years exp

Freedom First Credit Union is committed to fostering a culture of continuous learning and talent development. The Talent Development and Training Specialist will design, implement, and evaluate training programs to enhance employee skills and knowledge, while conducting engaging training sessions across the organization.

FinanceFinancial ServicesNon Profit

Senior Management

Responsibilities

Organize development resources for improving personal development, management, leadership, and job skills by working with internal and external trainers to develop content and program

Conducts training sessions for all employees, training on systems, computers and software, Credit Union history, standard policies and procedures, and services standards as outlined in the employee handbook

Facilitate engaging and interactive training sessions, workshops, and seminars for employees at all levels. Utilize various training methods including in-person, virtual, and blended learning approaches

Assists with the development of customized training solutions through collaboration with departments leaders and the training team and provides one on one coaching and support to employees as needed

Tracks the progress of trainees through routines tests, observations, and feedback from department leaders; evaluates the effectiveness of the training programs and makes recommendations for improvements

Perform other duties as assigned

Qualification

Training program designFacilitation skillsTechnology skillsInterpersonal skillsCommunicationCoaching skillsContinuous learning

Required

Three years to five years of similar or related experience

A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree)

Strong technology skills

Excellent communication both written and spoken

Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act