Senior Account Manager (Pharma/Tradeshows) jobs in United States
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Impact XM · 1 day ago

Senior Account Manager (Pharma/Tradeshows)

positionDayton, NJ
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date2+ years exp

Impact XM is a global leader in experiential marketing, and they are seeking a Senior Account Manager (Pharma/Trade Shows) who excels in strategy, client relationships, and event execution. This role involves leading high-value pharmaceutical accounts, managing complex programs, and mentoring team members to foster growth within the agency.

AdvertisingMarketing

Responsibilities

Serve as the go-to advisor for key healthcare/pharma clients
Build strong, long-term relationships grounded in trust, delivery, and strategic value
Develop account retention plans and uncover new growth opportunities within existing clients
Lead client onboarding, business reviews, and the day-to-day touchpoints that keep relationships strong
Collaborate with Sales and Account Directors on RFPs, pitch decks, and business development
Own full lifecycle execution of complex experiential programs—live, virtual, or hybrid
Align cross-functional teams to ensure all deliverables hit the mark and timelines stay intact
Liaise with Estimating, Field Services, and Fulfillment to ensure nothing gets missed
Navigate event logistics, compliance, and show regulations with ease
Take full ownership of project budgets
Confidently scope and price repeat programs; partner with Estimating on new initiatives
Keep project records clean—from quoting to invoicing—using internal tools and systems
Work closely with Finance to ensure smooth, accurate billing and account health
Coach and develop Account Managers and Coordinators—you’re a role model and mentor
Help create development plans, foster a growth-minded team culture, and support internal promotions
Share best practices and collaborate cross-functionally to raise the bar across the team
Assist in onboarding and growing the department as new talent joins

Qualification

Pharmaceutical marketingClient relationship managementProject managementEvent executionBudget managementMicrosoft OfficeLeadershipCommunication skillsTeam collaborationMentorship

Required

Bachelor's degree in Marketing, Business, Communications, or related field
2–5+ years managing complex experiential programs—agency experience strongly preferred
Proven experience working in pharmaceutical or healthcare marketing
Skilled at juggling multiple programs with precision and grace under pressure
Exceptional communication skills, from executive presentations to team updates
Comfortable using Microsoft Office and project management software

Preferred

Experience with global program management or digital/hybrid event execution
A portfolio of client case studies with clear metrics and outcomes
An entrepreneurial mindset and a passion for creating bold, breakthrough solutions

Benefits

Competitive salaries
The opportunity for growth within our exciting industry

Company

Impact XM

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Impact XM is a full-service event and experiential marketing agency with over 50 years of creating ownable brand experiences.
dateFounded in 1973
location
Dayton, New Jersey, USA
people-size501-1000 employees
web-link
http://impact-xm.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Riverside Company
2023-12-20Private Equity

Leadership Team

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Jared Pollacco
Chief Executive Officer
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Recent News

citybiz
Impact XM Acquires Shelton Fleming
2025-08-20
PR Newswire
Impact XM Acquires Shelton Fleming, Expanding Global Support and Enhancing Immersive Experience Capabilities
2025-08-19
EIN Presswire
Impact XM Acquires Shelton Fleming, Strengthening Its Position as a Global Leader in Experiential Marketing
2025-08-19
Company data provided by crunchbase