Brighton Jones · 10 hours ago
Learning Program Manager
Seattle, WA
Full-time
Onsite
Mid Level
$98K/yr - $145K/yr
3+ years expBrighton Jones is a purpose-driven, client-focused team committed to helping individuals live richer lives. The Learning Program Manager will design and deliver learning experiences that empower Client Service teammates to grow and serve clients with excellence while collaborating with partners across the firm to create effective training content.
Financial Services
No H1B
Responsibilities
Guide program design by providing learning and development expertise, contextual insights, and clear content direction to ensure materials follow adult‑learning best practices and effectively support real‑world performance
Contribute to training content through writing, feedback, or editing with a collaborative iterative approach
Confidently facilitate virtual and live learning experiences, adapting facilitation style to meet learners where they are, encouraging engagement, curiosity, and practical skill-building
Manage programs with clearly defined learning objectives and measurable learner outcomes
Identify, onboard, and prepare additional facilitators, providing guidance that supports both consistency and quality while honoring their perspectives and expertise
Implement meaningful feedback loops to assess program effectiveness and continuously refine content based on learner insights, performance trends, and partner input
Use learning management system (LMS) to track participation, progress, and completion, using insight to inform decision and improvements
Design and coordinate ongoing learning experiences (e.g., webinars, workshops, and skill sessions) that support teammate development and enhance confidence in role execution
Partner with the key stakeholders to identify emerging training needs and create timely, targeted learning opportunities
Continuously evaluate and refine programs and training to ensure they are aligned with organizational needs and grounded in relevant, practical learning outcomes
Mentor and support a team of Client Service experts, facilitators and pod trainers across multiple locations, ensuring consistency and quality in training delivery
Facilitate regular meetings to align on program updates, share best practices, and discuss real-time feedback from the field
Equip the trainer network with current materials, methodologies, and expectations informed by operational and practice-level insights
Partner with key stakeholders to identify training needs, performance trends, and skill gaps
Participate in learning strategy discussions and governance groups to help shape content priorities and rollout sequencing
Lead a training advisory group composed of SMEs and practice leaders
Participate in cross-functional initiatives and process updates to stay connected to how the work is done, bringing key learnings into the learning environment
Stay current on industry trends, tools, and best practices related to adult learning and role-based training
Engage regularly with the teams and functions you support to ensure training materials accurately address their evolving needs and day‑to‑day realities
Provide coaching and guidance to employees as they transition from centralized training to on‑the‑job application, and equip people managers with practical strategies to support, reinforce, and sustain their team members’ new skills
Qualification
Required
Bachelor's degree in Human Resources, Education, Instructional Design, Finance, or equivalent experience
3-5 years of experience developing and leading training or a similar role, with a focus on role-based or technical training
Proven experience designing and delivering training programs for a variety of job functions or departments
Experience in a fast-paced or high-growth environment
Experience using data analytics to measure training impact and outcomes
Technical skills including familiarity with instructional design principles and adult learning theories, experience with eLearning tools, video training software, and other digital content creation platforms (e.g., Articulate, Captivate, Vyond, etc.)
Growth-oriented
Program management
Presentation and facilitation
Communication
Collaboration and stakeholder management
Adaptability
Strategic thinking and planning
Preferred
Master's degree in a related field or certification from the financial industry a plus (e.g., CFA, CFP)
Benefits
Health care benefits (medical/dental/vision)
Retirement benefits
Paid time off (PTO)
Holiday flex-days
Summer flex-days
Company-paid holidays
Parental leave
Transportation benefits
Unlimited volunteer time off
Professional and personal wellbeing stipend
Other fringe benefits
Company
Brighton Jones
Brighton Jones is an investment advisory and financial planning firm headquartered in Seattle.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jon Jones
CEO and Co-Founder
Charles Brighton
Co-Founder
Recent News
2026-01-13
Company data provided by crunchbase