Messer Cutting Systems · 4 hours ago
Laser Applications Engineer
Menomonee Falls, WI
Full-time
Hybrid
Mid Level
3+ years expMesser Cutting Systems offers innovative software programs that effectively streamline processes. As the Laser Applications Engineer, you will provide technical and functional customer support of various software applications through phone support and in-person & remote customer training.
Machinery
Responsibilities
Provide remote, in-house, and on-site customer training and support on machine operation, process optimization, and CAD/CAM programming software
Delivering remote, in-house, and on-site training to customers requires an average of 25% travel, with the potential for higher levels as needed
Collaborate cross-functionally to develop new product lines prior to launching
Manage enhancement and bug fix lists and test software after changes and upgrades
Database development (Laser focused)
Effectively communicate during extensive interaction with customers
Develop knowledge base articles and other training materials
Conduct equipment, software demonstrations and presentations to prospective customers
Work closely with other departments to ensure products are delivered on time and meet all customer requirements
Participate in continuous improvement projects and proactively maintain collaborative relationships
Support a global network by effective communication skills across geographic, cultural, cross-functional, and organizational differences
Attend trade shows to represent the company and products
Other duties/responsibilities as directed by the manager
Qualification
Required
3 or more years of experience with laser cutting machinery
Experience cleaning and changing laser cutting heads
Database/Parameter development
Advanced understanding of G&M code
Strong communication and presentation skills
A valid driver's license and reliable transportation
Ability to work collaboratively and independently, with good organizational skills and the flexibility and adaptability to work on multiple projects with exceptional attention to detail
Proficient in Microsoft Office Suite
Steel-toe shoes
Eye protection
Preferred
Associate's Degree in related field
AutoCAD or SOLIDWORKS experience
Knowledge of CNC equipment
Knowledge of material handling systems
Company
Messer Cutting Systems
At five production sites worldwide, over 900 employees manufacture thermal cutting machines that meet the highest standards in the metal plate processing industry.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase