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AireSpring · 3 months ago

Channel Manager Telecom/Managed Services Provider

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

AireSpring is a leading provider of Cloud Communications and Managed Services, known for its award-winning customer experience. The Channel Manager will be responsible for generating new business opportunities through partnerships, managing relationships with trusted advisors, and developing channel strategies to drive revenue growth.

InternetVoIP

Responsibilities

Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives

Sales Strategy & Enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support

Relationship Building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance

Internal Collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives

Performance Monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement

Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits

Qualification

Telecom channel managementManaged Voice servicesSales strategy executionCRM systemsAnalytics softwareRelationship buildingCommunication skills

Required

Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development

Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services

Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors

Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth

Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software

Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform