Apply on Employer Site

ArchKey Solutions · 5 hours ago

Senior Systems Specialist

San Jose, CA

Full-time

Onsite

Senior Level

$108K/yr - $130K/yr

5+ years exp

ArchKey Solutions is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. As the Senior Systems Specialist, you will be responsible for performing systems design, pre-planning, programming, commissioning, and providing guidance to other systems team members, ensuring client satisfaction and alignment with company policies.

Civil EngineeringConstructionElectrical DistributionFacilities Support ServicesInfrastructure

Hiring Manager

Christy Roberts

Responsibilities

Provides leadership to the systems group as needed, understands, and efficiently executes the systems roles and responsibilities within engineered services and promotes usage of engineered services throughout the Company. Conducts pre-sale walk-throughs and demos as requested

Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems

Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation

Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards

Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices

Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data

Provides high quality technical assistance, mentoring, coaching, and training to co-workers and other employees as needed, in compliance with all industry and Company best practices and standards

Maintains licensing and certifications through renewal and continuing education requirements. Develops and facilitates effective owner-training sessions

Creates and maintains positive working relationships with co-workers, customers, vendors, project managers, office and field staff and others that reflect and support the Company’s core values and meet or exceed the customer’s expectations

Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others

Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities

Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public

Qualification

Systems designProgrammingCommissioningAutoCADCCNA certificationCompTIA Network+ certificationBICSI certificationLEAN methodologiesProject managementCoaching skillsNegotiation skillsConflict managementCommunication skillsTeamwork

Required

Associate degree or equivalent work experience in information technology, computer science, or a related field

Minimum 5-7 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience

Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed

Proficient in the use of AutoCAD, VidCAD and/or Revit

Experience with iBwave Design skills

Test Equipment Certification/Knowledge with Anritsu or Kaelus

Test Equipment Certification/Knowledge with TEMS or equivalent

Spectrum or Network Analyzer Certification/Knowledge

Understanding of computing, physical security systems software, storage, SQL databases and physical security systems components

Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security

Experience with and strong understanding of data networking and providing guidance to junior-level systems personnel

Extensive project management training and skills

In-depth experience with LEAN methodologies and applications

Strong organizational, critical thinking skills and detail orientation

Solid financial, analytical, and mathematical skills

Professional and effective independent problem solving, time management and prioritization skills

Strong leadership, customer focus and decision-making skills

Demonstrated elevated level of diplomacy, integrity, and dependability

Excellent hiring, collaboration, negotiation, teamwork, interpersonal and presentation skills

Strong coaching and mentoring skills

Ability to work with and facilitate diverse work teams

Strong listening, written and verbal communication skills

Strong telephone communication skills and superior documentation skills

Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively