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Opengate, Inc. · 3 months ago

Incident Management Specialist

Somers, NY

Full-time

Onsite

Mid Level

$28/hr - $30/hr

3+ years exp

Opengate, Inc. is focused on ensuring the safety and welfare of the people they support. The Incident Management Specialist is responsible for investigating incidents and allegations of abuse, maintaining compliance with regulations, and supporting the Incident Management Coordinator in various reporting and documentation tasks.

Elder CareHealth CareNon ProfitNursing and Residential CareSocialTherapeutics

No H1B

Responsibilities

Investigates incidents and allegations of abuse as per Part 624 regulations and completes all necessary documents and follow up requirements

Conduct investigations as needed regarding incidents relating to Corporate Compliance, Code of Conduct and HIPAA laws and regulations

Supports the Incident Management Coordinator with reporting, documentation, and training for both internal and Justice Center investigations

Assists to facilitate compliance and the timely maintenance of IRMA (Incident Report and Management Application) RIA (Restrictive Intervention Application) application within IRMA, and the Justice Center WSIR (Web Submission of Incident Report)

Assists with inputting, maintaining and monitoring of incident reporting data management and documentation as per Parts 624 & 625 (in tandem with OPWDD IRMA, Justice Center, WISR online tools)

Assists to facilitate the timely implementation of corrective action plans relating to incidents and allegations

Gathers data for inputting and trending and participates in compliance monitoring

Assists with preparing data for incident trends, reporting and follow up

Assists with insuring appropriate documents are in place for ICC and HRC

Must be an OPWDD approved investigator and able to conduct initial internal investigations for all incidents involving the Justice Center

Facilitates that Opengate’s programs conform to Opengate’s policies and procedures

Facilitates that Opengate’s programs follow federal and state governmental regulations and policies

Performs targeted audits as directed

Assists departments in the development of Plans of Corrections as directed

Monitors that the interests of the residents are being pursued and that their rights are being protected

Input & monitor investigatory updates/ uploads into the state incident management system and communicate them to the state agency

Data compilation, review, analysis and reporting for routine and special projects/initiatives

Participates on committees as assigned

Demonstrates knowledge of and loyalty to the Opengate, Inc. mission, vision, and values

Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor

Identify and report any substantial Compliance Risks to the CCO or CEO

Other duties as assigned

Qualification

OPWDD systems experienceRegulationsCompliance monitoringData analysisOrganizational skillsComputer skillsTeam participationVerbal communicationWritten communication

Required

High School diploma required, associate's degree in human or social services preferred

Minimum of 2 years of compliance/quality improvement, utilization or program review, and/or administrative experience

Knowledge of state and federal regulations as they pertain to Health Care Providers and operators of OPWDD services and the New York State Justice Center

Minimum of 3 years of experience with OPWDD systems such as WSIR, IRMA, etc

Strong organizational, written and verbal communication skills

Strong computer skills and capacity to navigate and enhance proficiency in software systems as needed

Working knowledge of MS Word, Excel, and PowerPoint required