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Altheda Medical Center · 3 months ago

Front Desk Admin

McKees Rocks, PA

Part-time

Onsite

Entry Level

$17/hr - $20/hr

1+ years exp

Altheda Medical Center is seeking a Front Desk Administrator who will serve as the first point of contact for patients and visitors. This role focuses on providing excellent customer service while managing administrative tasks to ensure efficient front-office operations.

Hospital & Health Care

Responsibilities

Greet patients and visitors warmly, ensuring a positive and professional first impression

Check patients in and out of appointments accurately in the EHR system

Verify patient demographics, insurance eligibility, and collect copays or outstanding balances

Answer incoming calls, route messages appropriately, and manage voicemail follow-ups

Schedule, reschedule, and confirm appointments according to provider availability and policy

Maintain patient confidentiality and adhere to HIPAA and company compliance standards

Prepare, scan, and upload required forms and documents into the EHR

Coordinate communication between patients, medical assistants, and providers

Support billing and insurance coordination by collecting necessary documentation and assisting with claim inquiries

Assist in managing office supplies, mail, and administrative records

Contribute to a culture of courtesy, teamwork, and accountability

Qualification

EHR systemsMicrosoft Office SuiteFront office experienceCommunication skillsMultitasking skillsPatient-centered mindsetProfessionalismOrganization skills