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PeopleSpace - A Best In Class Haworth Partner · 1 day ago

Project Manager | Quality Assurance

Seattle, WA

Full-time

Hybrid

Mid Level

$60K/yr - $75K/yr

PeopleSpace is a leading partner of Haworth, specializing in quality assurance and project management. The Quality Assurance Coordinator – PM Hybrid collaborates with various teams to ensure customer satisfaction by addressing quality issues and managing project timelines, while also having the opportunity to transition into full-time project management.

CommercialFurnitureRetail

Responsibilities

Establishes overall project scope and manages dealer/manufacturer team to ensure coordinated effort

Directs, coordinates and manages task assignments and completion for entire dealer team

Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals

Reviews project site, plans and product specifications

Single point of contact for, and coordinates with, client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician and other trades, client’s facility and IT groups, movers, etc.)

Establishes Project Timeline and maintains the timeline throughout the project (regularly reviewing with client team)

Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions

Reviews ship dates for adherence to original requirements

Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping

Managing Project Status reports for the internal and external team documenting status of vendor purchase orders (ship dates, receiving, etc)

Supervises site installation, including performance of work, installation administration and timeliness of task completion

Ensures field paperwork is complete, and delivered in a timely manner

Pre-punch: meet with Lead Installer and Project Manager (if applicable or Account Manager) prior to punch walk

Inspect all furniture (focusing on locks, drawers, task lights and any electrified furniture pieces)

Photograph and document damages and missing product on prints in PlanGrid; mark all installation issues with tape (adjustments and alignments).Include Eats & Client Requests

Photograph condition of the furniture in PlanGrid for record

Punch with client

Address issues from pre-punch

Assure the client issues will be resolved

Walk through with Installer and regroup with Project Manager (if applicable or Account Manager)

Confirm all installation issues will be resolved

Provide punch list to internal team and process paperwork for replacements within 24-48 hours

Send Eats and Client Requests to internal team for Order Processing

Plan Grid punch list to be updated regularly and sent to the Internal Team and/or Client (including Eats)

Schedule install dates with Service Provider and update punch tracker

Confirm completion

Signed post install reports, delivery tickets, punch list; send email to verify

Host Weekly meeting to review CA and Warranty issues within assigned Market

Qualification

Quality AssuranceProject ManagementTechnical KnowledgeInterior ConstructionCommunication SkillsOrganizational Abilities

Required

Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc

Ability to execute site specific conditions and take and document measurements

Ability to analyze, plan, schedule and implement project installation

Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing and shipping, building management and current workplace issues

Thorough knowledge of methodologies of quality assurance and standards

Commercial furniture knowledge

Outstanding communication skills

Excellent organizational abilities

Company

PeopleSpace - A Best In Class Haworth Partner

Curating Spaces for People to Thrive! PeopleSpace is the West Coast leader of workspace strategy, office furniture solutions, and custom architectural products.

Founded in 2000