The College of St. Scholastica · 4 months ago
Off campus Client Coordinator at Safe Haven
Duluth, MN
Full-time
Onsite
New Grad, Entry LevelThe College of St. Scholastica is seeking a Client Coordinator for the Safe Haven Resource Center. This role serves as the first point of contact for survivors, responsible for assessing client needs and connecting them with appropriate resources.
Higher Education
Responsibilities
Greet clients and walk-ins at the Resource Center, and answer hotline calls
Calls clients to schedule appointments/make reminder calls with support services
Familiarize clients with Resource Center by informing them of services and orientating them to the space
Effectively respond to crisis situations and function well under pressure
Keep accurate records on each client served with the Apricot database by completing data entry
Maintain Resource Center security at all times
Impeccable ability to follow through with assigned, and/or self-directed tasks
Ability to be warm, friendly, positive and approachable
Attend to space and client needs (cleaning, laundry, assisting in providing basic needs to clients)
Adhere to agency confidentiality policies
Ability to physically attend to the various needs of the Resource Center
Ability to be warm, friendly, positive and approachable
Maintain professional boundaries with co-workers and clients
Other duties as assigned
Qualification
Required
Knowledge of and/or experience working with people from diverse groups
Strong Computer skills (word processing, data entry, spread sheets)
Strong verbal and writing skills, interpersonal skills, organizational skills and problem solving skills
Ability to be self-directed and motivated
Understanding of the dynamics of domestic violence
Understanding of trauma-informed care for survivors of domestic violence
Preferred
Since this is an off-campus position, a car is preferred, but not required
Company
The College of St. Scholastica
The College of St. Scholastica is an educational institute that provides various educational courses.
Founded in 1912
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Fink
Administrative Assistant to the VP of Academic Affairs, and Chief Diversity Officer
Benjamin Deneen
Chief Information Officer
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