Ice Miller LLP · 4 months ago
Client Special Arrangements Analyst (Legal Biller / Collector)
Ice Miller LLP is a law firm seeking a Client Special Arrangements Analyst to support full-cycle client accounting, including billing and collections for a group of high-volume partners. The role involves managing complex billing scenarios, ensuring timely invoice distribution, and providing strategic support for financial reporting within the firm's accounting system.
ConsultingLegal
Responsibilities
Manage full-cycle client accounting for assigned partners, including work-in-progress (WIP), accounts receivable (AR), trust, and unallocated funds
Understand client contractual agreements and partner relationships to identify trends and issues impacting profitability and client fee arrangements
Coordinate with the Intake team to ensure timely matter openings; address and resolve any related delays
Monitor new clients and matters to ensure compliance with billing guidelines, invoice formats, discount arrangements, and rate settings, working closely with the Pricing team
Collaborate with attorneys and practice group leaders to address billing requirements, as well as delinquent or partial billing issues
Use the firm’s collections software to monitor outstanding accounts and partner with the Collections team to follow up on invoices aged over 60 days
Utilize and support the firm’s electronic billing systems; communicate needs and issues to the eBilling team as necessary
Analyze financial data to recommend billing solutions and contribute to billing strategy improvements
Educate attorneys on alternative fee arrangements (AFAs) and support their implementation
Resolve complex billing and collections inquiries efficiently and professionally
Mentor and train junior billing team members, promoting development and process consistency
Qualification
Required
Associate's or Bachelor's degree in Accounting or a related field preferred
Prior experience in a law firm or legal industry strongly preferred
In-depth knowledge of electronic billing systems and best practices
Strong decision-making and problem-solving skills with a proactive mindset
Demonstrated experience supporting training and adoption of new billing technologies and systems
Strong analytical skills and a data-driven approach to identifying process improvements
Proficiency in Microsoft Office, especially Excel
Ability to manage competing priorities in a fast-paced environment
Exceptional attention to detail and strong time management skills
Excellent interpersonal and communication skills to work professionally across teams and with diverse stakeholders
Benefits
Paid time off
Health insurance
Vision and Dental Insurance
401k (with an employer match)
Life insurance
And many others.
Company
Ice Miller LLP
Built on a foundation of legal service more than a century long, Ice Miller remains committed to helping our clients stay ahead in a changing world.
Funding
Current Stage
Late StageRecent News
bloomberglaw.com
2025-11-11
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