North LA County Regional Center (NLACRC) · 3 months ago
Consumer Services Coordinator - Bilingual (ARM) - Job #989
Chatsworth, CA
Part-time
Onsite
Entry Level
$26.33/hr - $37.18/hr
2+ years expNorth Los Angeles County Regional Center (NLACRC) is a private, non-profit agency providing services to individuals with intellectual and developmental disabilities. The Consumer Services Coordinator is responsible for providing information, advocacy, and service arrangement for consumers and families, while also participating in program planning and coordinating services as needed.
CommunitiesHealth CareNon Profit
Responsibilities
Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary
Identify and coordinate services for individuals and their families
Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures
Serve as an advocate for individuals served by community agencies
Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc
Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs
Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required
Qualification
Required
Bachelor's degree in psychology, social work, sociology, or related human services field and at least two years of related experience
A Master's degree in a related subject may be substituted for experience
Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals
Knowledge of intellectual and developmental disabilities
Good organizational skills
Demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team
Excellent verbal and written communication skills
Proficiency with MS Word and MS Outlook
Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location
Must be comfortable working with a high degree of independence
Frequent telephone, virtual, and out-of-office meetings required
Valid California Driver's License and reliable transportation, or acceptable substitute required
Preferred
Bilingual Spanish may be required dependent upon position
Benefits
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays – NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid – remote option
Company
North LA County Regional Center (NLACRC)
EMPOWERING OUR COMMUNITY NLACRC's mission is to provide lifelong partnerships and planning to persons with developmental disabilities by promoting their civil and personal rights, providing comprehensive information, advocating in cooperation with consumers, promoting and providing quality services, and supporting full participation of consumers and families in all aspects of community life.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Malorie Lanthier
Chief Information Officer
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